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[[cat-users]] Android 13 Support on Google Pixel devices.


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  • From: Bryanna BULL <b.bull AT ecu.edu.au>
  • To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: [[cat-users]] Android 13 Support on Google Pixel devices.
  • Date: Thu, 1 Dec 2022 06:29:26 +0000
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Good afternoon,

 

I am reaching out on behalf of a number of staff here at Edith Cowan University that have installed Android 13 onto their personal Google Pixel phones and can no longer access the EDUROAM WiFi using the EDUROAM CAT application.

 

I just wanted to confirm if there are additional steps required and that Android 13 is supported. We do use MFA (Multi Factor Authentication) here as an additional note in case this may have any affect.

 

Please note, the staff have forgotten all previous EDUROAM connections, removed the application and profile, and restarted their phones. They have then attempted to re-download the latest version available and install the EDUROAM CAT application together with the Edith Cowan University EDUROAM profile.

 

Any information would be greatly appreciated and if I have sent this email to you in error, please redirect as you see fit to the appropriate support personnel.

 

If you require further clarification, please let me know.

 

Thanks for your time and best regards,

Bryanna

 

Bryanna Bull BASc(IS) | Senior Digital Support Officer

Digital and Campus Services | Edith Cowan University

Ph: (08) 6304 6317 | Mob: 0409 103 504 | Email: b.bull AT ecu.edu.au

Joondalup Campus: Monday – Friday 8:00am - 4:00pm

 



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