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Re: [[cat-users]] android 13 phone no longer connects

From: Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: Re: [[cat-users]] android 13 phone no longer connects
Date: Thu, 8 Sep 2022 10:23:29 +0000
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Don’t use the eduroam CAT app on Android 10 and beyond. It’s obsolete.

Use geteduroam instead. Geteduroam is preferred for Android 8 and beyond.

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

email/teams: stefan.paetow AT jisc.ac.uk

gpg: 0x3FCE5142

On Mondays and Wednesdays, I am not available after 15:00. For eduroam support, please contact us via help AT jisc.ac.uk and mark it for the eduroam team’s attention.

jisc.ac.uk

Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under Company No. 5747339, VAT No. GB 197 0632 86. Jisc’s registered office is: One Castlepark, Tower Hill, Bristol, BS2 0JA. T 0203 697 5800.

From: <cat-users-request AT lists.geant.org> on behalf of Russell TASSICKER <cat-users AT lists.geant.org>
Reply to: Russell TASSICKER <r.tassicker AT ecu.edu.au>
Date: Thursday, 8 September 2022 at 08:43
To: Stefan Winter <stefan.winter AT restena.lu>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: RE: [[cat-users]] android 13 phone no longer connects

Thanks Stefan,

I am using the “eduroamCAT” app from the Google Play store.

Kind Regards,

Russell Tassicker
Research Systems & Reporting Adviser
Research Services
Edith Cowan University | 270 Joondalup Drive
Joondalup WA 6027
Phone: +61 8 6304 2739

From: Stefan Winter <stefan.winter AT restena.lu>
Sent: Thursday, 8 September 2022 3:39 PM
To: Russell TASSICKER <r.tassicker AT ecu.edu.au>; cat-users AT lists.geant.org
Subject: Re: [[cat-users]] android 13 phone no longer connects

Hello,

Since upgrading my phone OS to android 13 my phone will no longer connect to eduroam. I have tried reinstalling the certificate. Is this a recognised issue?

Were you using the geteduroam app to set things up?

If not, this mailing list is the wrong place to ask. You will need to contact your home organisation's IT support then.

Greetings,

Stefan Winter

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RE: [[cat-users]] android 13 phone no longer connects, (continued)