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- From: Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>
- To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
- Subject: Re: [[cat-users]] Network connection profile corrupted
- Date: Tue, 6 Sep 2022 10:17:37 +0000
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HI Ann,
What version of Windows are you running? Windows 10 or Windows 11?
With kind regards
Stefan Paetow Federated Roaming Technical Specialist eduroam(UK), Jisc
email/teams: stefan.paetow AT jisc.ac.uk gpg: 0x3FCE5142
On Mondays and Wednesdays, I am not available after 15:00. For eduroam support, please contact us via help AT jisc.ac.uk and mark it for the eduroam team’s attention.
jisc.ac.uk
Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under Company No. 5747339, VAT No. GB 197 0632 86. Jisc’s registered office is: One Castlepark, Tower Hill, Bristol, BS2 0JA. T 0203 697 5800.
From:
<cat-users-request AT lists.geant.org> on behalf of Ann Lin <cat-users AT lists.geant.org>
Hi,
I have been a user of eduroam at the University of Oxford for a few years. I was connected with no problem. This summer, I went to Hokkaido University, where I attempted to connect to eduroam unsuccessfully (I don’t know if this is related to my current issue). Then, I came back to Oxford, and tried to connect to eduroam. After being unable to connect on my phone or laptop, I suspected that I had the wrong password and tried changing my password. I was then able to connect on my phone, but not my laptop. I tried downloading the CAT installer on my laptop, but the installation was unsuccessful:
Command Prompt showed me this:
I have contacted my university’s IT team and tried many different methods to resolve the issue but still cannot connect. The strangest thing is that clicking ‘forget network’ on eduroam did not resolve my issue.
Kind regards, Annie To unsubscribe, send this message: mailto:sympa AT lists.geant.org?subject=unsubscribe%20cat-users |
C
- [[cat-users]] Network connection profile corrupted, Ann Lin, 09/04/2022
- Re: [[cat-users]] Network connection profile corrupted, Stefan Winter, 09/14/2022
- <Possible follow-up(s)>
- Re: [[cat-users]] Network connection profile corrupted, Stefan Paetow, 09/06/2022
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