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Subject: The mailing list for users of the eduroam Configuration Assistant Tool (CAT)
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- From: "Kruzel, Mike" <Mike.Kruzel AT saintpaul.edu>
- To: Paul Dekkers <paul.dekkers AT surf.nl>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
- Cc: "Bohrer, Nick C" <Nick.Bohrer AT saintpaul.edu>
- Subject: RE: [[cat-users]] Profile not loaded on Android
- Date: Wed, 24 Aug 2022 18:46:07 +0000
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Oops I think Nick installed the deprecated first one.
Nick, you might have to uninstall the app and install the geteduroam app.
Mike Kruzel Network/Computer Support Specialist 651.846.1440
Need IT Help? Here’s my Bookings page: https://bit.ly/2WamBBi
From: Paul Dekkers <paul.dekkers AT surf.nl>
Hi,
Just to be sure; did you use the “eduroam CAT” app (deprecated) or the “geteduroam” app, which is advised for modern Android versions? What Android version and phone did you use? (Unfortunately there’s no such thing as 1 Android environment.)
Can you confirm on another device/platform the settings in CAT are correct? (Do they work on iPhone, Windows, macOS, …?)
I’m a bit confused looking at the certificates I see coming from your RADIUS server if I test with minnstate.edu; but I think my client I test with is confused because you also send the CA certificates. You don’t need to send these from your RADIUS server. (You can see this in the realm check inside eduroam CAT as well.)
Regards, Paul
From:
cat-users-request AT lists.geant.org <cat-users-request AT lists.geant.org> on behalf of "Kruzel, Mike"
<cat-users AT lists.geant.org> I helped a user install the Android client (Eduroam cat for Minnesota State College & Universities). We’ve tried just about everything but Nick’s phone can’t connect to Eduroam. Is there a troubleshooting guide for Android available?
Mike Kruzel Network/Computer Support Specialist 651.846.1440
Need IT Help? Here’s my Bookings page: https://bit.ly/2WamBBi
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- [[cat-users]] Profile not loaded on Android, Kruzel, Mike, 08/23/2022
- Re: [[cat-users]] Profile not loaded on Android, Paul Dekkers, 08/24/2022
- RE: [[cat-users]] Profile not loaded on Android, Kruzel, Mike, 08/24/2022
- RE: [[cat-users]] Profile not loaded on Android, Kruzel, Mike, 08/24/2022
- RE: [[cat-users]] Profile not loaded on Android, Kruzel, Mike, 08/24/2022
- Re: [[cat-users]] Profile not loaded on Android, Paul Dekkers, 08/24/2022
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