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Re: [[cat-users]] Profile not loaded on Android


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  • From: Paul Dekkers <paul.dekkers AT surf.nl>
  • To: "Kruzel, Mike" <Mike.Kruzel AT saintpaul.edu>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Cc: "Bohrer, Nick C" <Nick.Bohrer AT saintpaul.edu>
  • Subject: Re: [[cat-users]] Profile not loaded on Android
  • Date: Wed, 24 Aug 2022 18:43:55 +0000
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Hi,

 

Just to be sure; did you use the “eduroam CAT” app (deprecated) or the “geteduroam” app, which is advised for modern Android versions? What Android version and phone did you use? (Unfortunately there’s no such thing as 1 Android environment.)

 

Can you confirm on another device/platform the settings in CAT are correct? (Do they work on iPhone, Windows, macOS, …?)

 

I’m a bit confused looking at the certificates I see coming from your RADIUS server if I test with minnstate.edu; but I think my client I test with is confused because you also send the CA certificates. You don’t need to send these from your RADIUS server. (You can see this in the realm check inside eduroam CAT as well.)

 

Regards,

Paul

 

 

From: cat-users-request AT lists.geant.org <cat-users-request AT lists.geant.org> on behalf of "Kruzel, Mike" <cat-users AT lists.geant.org>
Date: Wednesday, 24 August 2022 at 19:15
To: cat-users AT lists.geant.org <cat-users AT lists.geant.org>
Cc: Bohrer, Nick C <Nick.Bohrer AT saintpaul.edu>
Subject: [[cat-users]] Profile not loaded on Android

I helped a user install the Android client (Eduroam cat for Minnesota State College & Universities).  We’ve tried just about everything but Nick’s phone can’t connect to Eduroam.  Is there a troubleshooting guide for Android available? 

 

Mike Kruzel

Network/Computer Support Specialist

651.846.1440

Mike.kruzel AT saintpaul.edu


Saint Paul College—A Community & Technical College
235 Marshall Avenue
Saint Paul, MN 55102

www.saintpaul.edu

 

Need IT Help?  Here’s my Bookings page:  https://bit.ly/2WamBBi

 

 

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