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Re: [[cat-users]] [External] Question about CAT for my site


Chronological Thread 
  • From: Hunter Fuller <hf0002 AT uah.edu>
  • To: Stephen Rasmussen <srasmussen AT sfasu.edu>
  • Cc: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: Re: [[cat-users]] [External] Question about CAT for my site
  • Date: Mon, 22 Mar 2021 11:50:04 -0500

Generally the "Action needed" means that Windows either doesn't have the auth information it needs to connect, or it tried the auth that was saved (by CAT in this case) and it didn't work. Debugs from your RADIUS server would be helpful. I'm also curious whether the eduroam testing thingy (https://www.anyroam.net/test/realm) reports any warnings, if you have access to that.

--
Hunter Fuller (they)
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering


On Mon, Mar 22, 2021 at 11:37 AM Stephen Rasmussen <srasmussen AT sfasu.edu> wrote:

Hello,

 

I do not know if this is an issue related to the upgrade to version 2.0.4 or not, but need to report something or ask where I can get help.

 

I have been configuring CAT for our tool, and am NEARLY done, but having a problem with a test.  The issue I have is that, for example if I run the CAT which I downloaded onto a Windows 10 machine and answer the dialog questions appropriately, it tells me it is finished, but I get a popup in the bottom right which says “Action needed”.  The only choice I have (for eduroam) is “connect”, and that fails.  However, if I forget the eduroam network, and then join it manually, as I’ve done all through testing, it works fine.  So, something is wrong with my CAT setup, I think, as it is not a configuration issue with my SSID, or my RADIUS server.  Is this something that you folks can help me with? Or point me in a direction as to why I am getting “Action needed”?

 

Thanks,

 

Stephen F. Austin State University

Stephen Rasmussen
System Network Administrator, Telecommunications and Networking
SFA | Information Technology Services

P.O. Box 6095, SFA. Nacogdoches, TX 75962-6095
Office 936.468.1246
srasmussen AT sfasu.edu  | www.sfasu.edu  

 

The views and opinions expressed in this message are my own and do not necessarily reflect the views and opinions of Stephen F. Austin State  University, its Board of Regents or the State of Texas.

 

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