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RE: [[cat-users]] CAT Tool Error

From: Ernest Leuenberger <Ernest.Leuenberger AT canarie.ca>
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: RE: [[cat-users]] CAT Tool Error
Date: Wed, 19 Feb 2020 13:03:37 +0000
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I’ll try handling this one off-list.

Ernest Leuenberger | Identity Access Management Support Engineer
https://www.canarie.ca/ | ernest.leuenberger AT canarie.ca | 613-903-5843

From: cat-users-request AT lists.geant.org <cat-users-request AT lists.geant.org> On Behalf Of Janet Jenkins
Sent: February 18, 2020 11:43 AM
To: cat-users AT lists.geant.org
Subject: [[cat-users]] CAT Tool Error

Greetings,

I am from Wilfrid Laurier University. When using the CAT tool in our environment we have been getting the following error during installation:

could not install certificate cert-1.crt

We click Ok and the installation continues. After it’s complete, we are able to connect to eduroam as expected. Is it possible to resolve this error? Are there places we can look at logs? I’m not sure what certificate it’s failing to install? This occurs with both administrative and normal users.

Any help would be appreciated.

Thank you,

Janet

---

Janet Jenkins

Desktop Computer Architect

Information & Communication Technologies (ICT)

Wilfrid Laurier University

Waterloo, Ontario

Email: jljenkins AT wlu.ca

Phone: 519-884-0710 x3123

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[[cat-users]] CAT Tool Error, Janet Jenkins, 02/18/2020
- RE: [[cat-users]] CAT Tool Error, Ernest Leuenberger, 02/19/2020