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[[cat-users]] CAT Tool Error


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  • From: Janet Jenkins <jljenkins AT wlu.ca>
  • To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: [[cat-users]] CAT Tool Error
  • Date: Tue, 18 Feb 2020 16:43:02 +0000
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Greetings,

 

I am from Wilfrid Laurier University.  When using the CAT tool in our environment we have been getting the following error during installation:

 

could not install certificate cert-1.crt

 

We click Ok and the installation continues.  After it’s complete, we are able to connect to eduroam as expected.  Is it possible to resolve this error?  Are there places we can look at logs?  I’m not sure what certificate it’s failing to install?  This occurs with both administrative and normal users.

 

Any help would be appreciated.

Thank you,

Janet

 

---

Janet Jenkins

Desktop Computer Architect

Information & Communication Technologies (ICT)

Wilfrid Laurier University

Waterloo, Ontario

Email: jljenkins AT wlu.ca

Phone: 519-884-0710 x3123

 

 

 


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