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Re: [[cat-users]] FW: Issue login to eduroam


Chronological Thread  
  • From: Stefan Winter <address@concealed>
  • To: Terry Woolfries <address@concealed>, "address@concealed" <address@concealed>
  • Subject: Re: [[cat-users]] FW: Issue login to eduroam
  • Date: Mon, 17 Feb 2020 08:29:53 +0100

Hello Terry,


the eduroam CAT tool is useful for an eduroam deployment, but it is not a prerequisite or requirement.


It helps end users configure their device correctly - but there are other tools doing that, too, and it can also be done manually.


So when you write you have connectivity issues then that is most certainly not due to not being listed in CAT.


I'm afraid you have to reach out to your eduroam National Roaming Operator for help with your connectivity issues. In the U.K., that would be Jisc. Of course, while you are talking to them you could also inquire about eduroam CAT access. But please keep "eduroam as such" and "eduroam CAT" separate in your mind nontheless.


Greetings,


Stefan Winter


Am 14.02.20 um 12:21 schrieb Terry Woolfries:

Hi there,

 

We have an issue with Eduroam connectivity but I think whoever setup our administrative account has now left the organisation and I need to reset the access for our designated Federation Administrator?

I’ve not seen the below before.  It doesn’t look like we’re setup for it.  So I’m unable ro download the CAT tool and my organisation does not appear on the list at that website.

 

 

If the (ICR) ir Institute of Cancer Research is not on the list, what are the steps for registering us (although I’m sure this was already done as we’ve had Eduroam access from our 3 sites for a number of years?

 

Kind regards

 

Terry Woolfries

Technical Services Manager

 


The Institute of Cancer Research: Royal Cancer Hospital, a charitable Company Limited by Guarantee, Registered in England under Company No. 534147 with its Registered Office at 123 Old Brompton Road, London SW7 3RP.

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