The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>]

The mystery has been solved. 

If a profile called 'eduroam' already exists because it's been rolled out by 
Windows Group Policy, then the CAT install will error out because it cannot 
delete the profile and recreate it. 

So... for error purposes, it may be worth investigating whether it's possible 
to check if 'eduroam' exists because of a GPO deployment. If so, skip it or 
error out with an appropriate message. 

:-)

With Kind Regards

Stefan Paetow
Federated Roaming Technical Specialist

t: +44 (0)1235 822 125
gpg: 0x3FCE5142
xmpp: stefanp AT jabber.dev.ja.net
skype: stefan.paetow.janet

jisc.ac.uk

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> On 9 Jan 2020, at 14:36, Tomasz Wolniewicz <twoln AT umk.pl> wrote:
> 
> If the installer fails like that, it should leave an inst_cat.cmd script
> in the same directory as the original installer. That scrip points to
> the profiles it tries to install. It will also delete the profiles so if
> you want to play more, use the locations but run the netsh commands
> manually.
> 
> Tomasz
> 
> 
> W dniu 09.01.2020 o 15:31, Stefan Paetow pisze:
>> Hi Tomasz, 
>> 
>> This occurs on Windows 7 and Windows 10. 
>> 
>> I'll instruct Patrick to try the -DEBUG=4 parameter on the installer. I'll 
>> reply in private with the link to the installer page ;-)
>> 
>> With Kind Regards
>> 
>> Stefan Paetow
>> Federated Roaming Technical Specialist
>> 
>> t: +44 (0)1235 822 125
>> gpg: 0x3FCE5142
>> xmpp: stefanp AT jabber.dev.ja.net
>> skype: stefan.paetow.janet
>> 
>> jisc.ac.uk
>> 
>> Jisc is a registered charity (number 1149740) and a company limited by 
>> guarantee which is registered in England under Company No. 5747339, VAT 
>> No. GB 197 0632 86. Jisc’s registered office is: One Castlepark, Tower 
>> Hill, Bristol, BS2 0JA. T 0203 697 5800.
>> 
>> 
>> 
>>> On 30 Dec 2019, at 07:56, Tomasz Wolniewicz <twoln AT umk.pl> wrote:
>>> 
>>> Hi,
>>> 
>>> could you please provide some more details? 
>>> 
>>> Which version of Windows are you installing on?
>>> 
>>> Do you get the same result on more than one machine?
>>> 
>>> Your profile does not seem to be visible from the download listing, can 
>>> you profide the direct link please?
>>> 
>>> You can run the installer from the cmd window with the -DEBUG option. 
>>> Best set -DEBUG=4 . You will then see the log, and the commands that the 
>>> installers is performing. In particular you should see the netsh command 
>>> that is running to install the profile. In debug mode, the profiles are 
>>> not deleted from the temporary directory, so you can repeat the steps 
>>> manually, you can also take a look ad the profile itself.
>>> 
>>> If I get the pointer to your installer, I can try to replicate the 
>>> problem on my machine.
>>> 
>>> Yours
>>> 
>>> Tomasz Wolniewicz
>>> 
>>> 
>>> 
>>> W dniu 20.12.2019 o 16:54, Patrick Burgess pisze:
>>>> Hi Support 
>>>> 
>>>> We are trying to get the CAT tool working on the system and every time 
>>>> we get the following error:
>>>> 
>>>> <image001.png>
>>>> 
>>>> We have tried running as admin but cannot find any log files to tell us 
>>>> what is going on. How do we work out what the issue is?
>>>> 
>>>> Regards
>>>> 
>>>> Patrick Burgess
>>>> Technical Director
>>>> Nutbourne Ltd
>>>> OMM House, 16-22 Abbey Trading Point
>>>> Canning Road
>>>> Stratford, London E15 3NW
>>>> United Kingdom
>>>> Tel:   +44 (0)203 137 7273
>>>> Mob: +44 (0)773 901 7667
>>>> Email: patrick.burgess AT nutbourne.com
>>>> Internet: www.nutbourne.com
>>>> 
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>>> -- 
>>> Tomasz Wolniewicz    
>>> 
>>> twoln AT umk.pl        http://www.home.umk.pl/~twoln
>>> 
>>> 
>>> Uczelniane Centrum Informatyczne   Information&Communication Technology 
>>> Centre
>>> Uniwersytet Mikolaja Kopernika     Nicolaus Copernicus University,
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>>> tel: +48-56-611-2750                            tel kom.: +48-693-032-576
>>> 
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> 
> -- 
> Tomasz Wolniewicz    
>          twoln AT umk.pl        http://www.home.umk.pl/~twoln
> 
> Uniwersyteckie Centrum Informatyczne   Information&Communication Technology 
> Centre
> Uniwersytet Mikolaja Kopernika     Nicolaus Copernicus University,
> pl. Rapackiego 1, Torun               pl. Rapackiego 1, Torun, Poland
> tel: +48-56-611-2750                            tel kom.: +48-693-032-576
> 
>