The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>]

Hi Tomasz, 

This occurs on Windows 7 and Windows 10. 

I'll instruct Patrick to try the -DEBUG=4 parameter on the installer. I'll 
reply in private with the link to the installer page ;-)

With Kind Regards

Stefan Paetow
Federated Roaming Technical Specialist

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> On 30 Dec 2019, at 07:56, Tomasz Wolniewicz <twoln AT umk.pl> wrote:
> 
> Hi,
> 
>  could you please provide some more details? 
> 
> Which version of Windows are you installing on?
> 
> Do you get the same result on more than one machine?
> 
> Your profile does not seem to be visible from the download listing, can you 
> profide the direct link please?
> 
> You can run the installer from the cmd window with the -DEBUG option. Best 
> set -DEBUG=4 . You will then see the log, and the commands that the 
> installers is performing. In particular you should see the netsh command 
> that is running to install the profile. In debug mode, the profiles are not 
> deleted from the temporary directory, so you can repeat the steps manually, 
> you can also take a look ad the profile itself.
> 
> If I get the pointer to your installer, I can try to replicate the problem 
> on my machine.
> 
> Yours
> 
> Tomasz Wolniewicz
> 
> 
> 
> W dniu 20.12.2019 o 16:54, Patrick Burgess pisze:
>> Hi Support 
>>  
>> We are trying to get the CAT tool working on the system and every time we 
>> get the following error:
>>  
>> <image001.png>
>>  
>> We have tried running as admin but cannot find any log files to tell us 
>> what is going on. How do we work out what the issue is?
>>  
>> Regards
>>  
>> Patrick Burgess
>> Technical Director
>> Nutbourne Ltd
>> OMM House, 16-22 Abbey Trading Point
>> Canning Road
>> Stratford, London E15 3NW
>> United Kingdom
>> Tel:   +44 (0)203 137 7273
>> Mob: +44 (0)773 901 7667
>> Email: patrick.burgess AT nutbourne.com
>> Internet: www.nutbourne.com
>>  
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> -- 
> Tomasz Wolniewicz    
>           
> twoln AT umk.pl        http://www.home.umk.pl/~twoln
> 
> 
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