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Re: [[cat-users]] Slow, unreliable actually not working configuration search and download in Android CATapp


Chronological Thread 
  • From: Alberto Martínez <alberto_martinez AT deusto.es>
  • To: Stefan Winter <stefan.winter AT restena.lu>
  • Cc: Daniel Roch <rochdan AT uni-hildesheim.de>, cat-users AT lists.geant.org
  • Subject: Re: [[cat-users]] Slow, unreliable actually not working configuration search and download in Android CATapp
  • Date: Thu, 3 Oct 2019 12:16:34 +0200

 
One of them is the geolocation. This is known to be inaccurate sometimes
but there is little we can do about this. When on a cellular network,
the IP range is typically at the HQ of the cell provider rather than
near the user.

This was a premise, not the actual issue.
 
The other problem is the excessively slow loading of results. From the
reports here so far, this could be exclusively an Android 10 issue (some
reports wrote about Android 10, others only wrote "same here" but I
can't figure out from that if the "same" is referring just to slow
loading or slow loading in combination with Android 10.

It's not an Android 10 issue, it's a general Android issue AFAIK.
 
We have also tested profile search in the current app version across
several Android devices with varying Android versions, and all I can say
that the search typically works within very few seconds. So we are
unable to reproduce this particular problem. I for one do not have
access to a Google Pixel with Android 10 though.

Please find the attached video. I believe that it shows the issue as we are experiencing it.
It was recorded on an Android 9, BTW.


 

Attachment: eduroam-cat-manual-search.mp4
Description: video/mp4




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