The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Winter <address@concealed>]

Hello,

> I downloaded Eduroam for Windows10 on my laptop, however when I try to> 
> connect to the Eduroam network it says> > " Unable to Connect to this
network"> > I am not sure why??
This is a very generic error message, and it is not possible to diagnose
any problem just with this.

Did you encounter any errors during *installation* of the downloaded tool?

If not, then your own institution's IT helpdesk is the one to contact as
they have deeper insights into your account and can inspect the device.

> However on my Samsung galaxy phone (android) I am able to connect to the
> Eduroam wifi.
> 
> 
> I work in Cork University Hospital, and I am using my "Royal College of
> Physicians Ireland" login for eduroam. 
> 
> 
> Can you tell me is there an issue with trying to connect my laptop (
> windows 10) to eduroam wifi?? 
> 
> Or do I have some security block on my laptop? 

That is something only the local IT helpdesk can find out for you.

Greetings,

Stefan Winter

-- 
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

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