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[[cat-users]] Does the CAT tool generate logs or can it be configured to do so?

From: Andrew Moase <amoase AT wlu.ca>
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: [[cat-users]] Does the CAT tool generate logs or can it be configured to do so?
Date: Fri, 26 Jul 2019 14:23:16 +0000
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Hello,

I’m encountering an error when a subsection of our computers run the CAT tool to set up their eduroam connection.

The error involves the 2nd cert that the CAT tool tries to install, and the message that pops up is “could not install certificate cert-1.crt” (also, image attached)

Given the testing I’ve done so far, I believe the issue lies with something in our standard windows 10 image that gets deployed (as the error only occurs on systems with that image installed, all others operate as expected). Oddly enough, even given the error, the tool finishes running when the error is dismissed and the connection does appear to be configured correctly.

Are any logs generated by the CAT tool that might indicate the error it’s encountering when it tries to install the cert, or is there an option to have the installer generate logs in particular instances?

Any help that can be provided would be much appreciated.

Thanks,

Andrew

Andrew Moase

Network Engineer - ICT

Wilfrid Laurier University
75 University Avenue West
Waterloo Ontario N2L 3C5 Canada
Phone - 1 519 884 0710 ext 4482

Fax - 1 519 884 1279

Attachment: Cert Error.png
Description: Cert Error.png

[[cat-users]] Does the CAT tool generate logs or can it be configured to do so?, Andrew Moase, 07/26/2019
- Re: [[cat-users]] Does the CAT tool generate logs or can it be configured to do so?, Stefan Winter, 07/29/2019
  - RE: [[cat-users]] Does the CAT tool generate logs or can it be configured to do so?, Andrew Moase, 07/30/2019