The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Winter <address@concealed>]

Hello,

> The error involves the 2nd cert that the CAT tool tries to install, and> 
> the message that pops up is “could not install certificate
cert-1.crt”> (also, image attached)

FWIW, cert-1 is the root certificate from Entrust. cert-0 and cert-2 are
the two intermediate certificates. So your problem seems to be
specifically with installing a root.

> Given the testing I’ve done so far, I believe the issue lies with
> something in our standard windows 10 image that gets deployed (as the
> error only occurs on systems with that image installed, all others
> operate as expected). Oddly enough, even given the error, the tool
> finishes running when the error is dismissed and the connection does
> appear to be configured correctly.
> 
> Are any logs generated by the CAT tool that might indicate the error
> it’s encountering when it tries to install the cert, or is there an
> option to have the installer generate logs in particular instances?

To do that you need to open the CMD window, go to the directory where
the installer is located and call it with the -DEBUG=4 flag.

It will then produce a log file and it will also leave its files in the
temporary directory, one could then in principle be able to install them
manually and see.

Greetings,

Stefan Winter

-- 
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

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