Skip to Content.

cat-users - Re: [[cat-users]] "Can't connect to this network" in Windows 10

cat-users AT lists.geant.org

Subject: The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

List archive


Re: [[cat-users]] "Can't connect to this network" in Windows 10


Chronological Thread 
  • From: Stefan Winter <stefan.winter AT restena.lu>
  • To: Hunter Fuller <hf0002 AT uah.edu>
  • Cc: cat-users AT lists.geant.org
  • Subject: Re: [[cat-users]] "Can't connect to this network" in Windows 10
  • Date: Thu, 13 Jun 2019 08:36:00 +0200
  • Autocrypt: addr=stefan.winter AT restena.lu; prefer-encrypt=mutual; keydata= mQINBFIplEwBEADTSz+DS8nio+RSvfSLLfaOnCGi1nqpn8Pb1laVUyEvnAAzZ5jemiS88Gxf iDH6hUGlWzcaW0hCfUHGiohr485adbjxRksPngWgAt/1bRxpifsW3zObFjgog01WWQV5Sihl wc4zr8zvYbFA5BJZ6YdkR9C5J015riv5OS30WTjA65SSXgYrb7zJWPwmegTFwE093uBFvC39 waz3xYpVu5j87nO6w2MVQt/8sY2/2BFPEq+xfOajl18UEwc7w8SCgnZdlVNcmEK4UBvJuwS/ 1lsR2JeQa8Gu1EDxC7PRgMgNXsDSWnnBe9aVmfG54+6ILe1QH2dwk9sPBQT5w2+vjijrb3Dv 9ur+1kN+TNU2XE436jVpnnY/3OsLdix30STQn4Q/XOm7YoVMeDwwviefilRxzK0dXA+wKj92 T68Od82CFxuZqPAgBCVmWfQM91iK9piqFK+QP+R3vF6+NGDBdwbe68iVKs0v5L8XmbxBQndj pmo+lo2asmBR2TAIfZHaKdgtBw13u3GPVVKlg/Mpko8ki9JOSem2aFyi3kQEVKptWgXT3POl 97DWJzsR5VyKz6GOx9kJAEISRyLZwm0wqh8+9LCza5oeIKW381lzq1b9x30vOh8CBSQQJ+cG 9ko0yPHAj7Suw2TmPXx1qMctmE6Ahq82ZW30SljdZby8WQuR2wARAQABtDxTdGVmYW4gV2lu dGVyIChSRVNURU5BIGtleSAyMDEzKykgPHN0ZWZhbi53aW50ZXJAcmVzdGVuYS5sdT6JAjkE EwECACMFAlIplEwCGwMHCwkIBwMCAQYVCAIJCgsEFgIDAQIeAQIXgAAKCRDA3mo1ijncZj7/ D/99hVS+mJr8dSPCaDaUFFxBiT2eI1LoR8VKEerTCRw5BsdL6pN2eRJZ9NmsqWo1ynWVHEzO 91bNZ+oZGgyoNohcBAI7p+r0qUTzkyqwdZO4kMm0pqKoM9xkP3tf2mjGujKjOz4Y7S7wnz2Z FokeUsecoRVJF/++/qHnmeWLn44J1HUKLHYCjMu+QXGOgGXgz024jQ5eUrnPwzNp0Z90AFVH lWC+bymty/ToIUUCQqS5Ff0jzdWLd8U695OG9iGvjBQT1LdEjsfbAwuKV5UcnpxNqUpUwKa5 9hdX5/2cMZP07FI1UXwnBlxa8rJfdb13FLjSKX4vUUHedYUZMjMPgcwl1a+zGE22lHiSQWgP 8QLA/W3BLsi22ERCEPZBfexOeOtaWIItDIz18fIaQoMDoRPshzar0JI2CzLYsyeKySAtYJEH FVoLmMvhkwzBmgqA/BEswUA67CfCr1jFHRXdpmWM7YkyAmMa9q6LwquWKS5+MXlUXe/3oZUc gpw/T9Uuy3Jo3RdS7B3jFcWaVr6KsO/A9u1gr/aYn5M+iJTQSj4vzqtkQaJTpSspRZoKa66H Zt3IwSYiDiYZqtM83ynuj9kjnZzGfnuTaNIi996q6Mptr33mOzIE1wmMqnJYwTr3EcNtf483 q/qrJwh5ES8Q9xY7aat/ZcSl8fKubW4TlfVr8bkCDQRSKZRMARAAvBPpn7FQq7LQ5glohtbL 6XIEo1U4X67S0TzUYieENSWSVYuWYIhCBldmWdmH8Bpj/qHeqdon7v+SLtR4WngzMR9toupK cFfHnbP9kpazTSB2ySHxXWGX1gJOpPXdCcg9iveKBHEsDn00ThTcPsvtXpnnzET16pXIvOXO 0bxTmVZ4INIF1SWgvYma/g8kBbgXLpkj8tOywBqFiiYPEZlDeCxDHiMgUDh6olda9K/0TZFT dMPUgjKuubfAeaDNCOrVt4RjmFOaRLikcZocmgJhm3z/j25x7/mnNu+0di1H/S67YGQJ+pqC FInzIXDx7aRW2+JCiqsY2X3xOPWZZzjyis5SNnfOcPH3gt2hYz1fy+thsBGf4NgCN01JRqIJ 2/MOQCgUdwh+9l8xqaJvCkUHM4hVh4W62MAe1u7UEqQbvvNEqxM5034vcvlE+/LRkrDCspw+ 2YJ9QyroLerVRwW5DVleP8Ifi8VB3yD80nqXYs9aqRy0BkDNIQ43ERhESMt8dJqrNkxgC6pe mZrhNwyDh+hy2kPNGQh/iBpdKuH1o3E24TIZoV2v3YHvzob7aAYHddE/PofAXhJW7I9mAs+H dWDmnI8ckuPDFpFH+Y/BFGvEXgcnJAJ1wEvf+4LuiIi0MHjR4EWFn9vvoFDAIqD10h3FSd3D 59HGtdSsNn4XaCsAEQEAAYkCHwQYAQIACQUCUimUTAIbDAAKCRDA3mo1ijncZhBtEACL036d djc5pFoYIdoUY1vT8SMXJNquewCnL1quDADzqDZFU5GNlQEy10krSfBwlTb9ahTtE0JFrOdZ wUZtoa1Pgfr8nU6KOgrXPHbNjS/9dyc5CwGVVIpOavIm2CsMVDJ9LCF/NT+u/t1k6eGfHhPV l3dUQyDa/lzc1chKUIVQYQkFmr0A/iXP+29lFCaI+IeyU0bSdZhezDwUROn5vEx+fiPZyHDS hCb+BxJv/o2LQp9JHenCiSbO+ioRZdxgbWfoKBuXOfmSStqMWXas/gZ5vS3xq72LNtKPRxgp jX3P8Zml1XDqpcBau7eK75VKE0Yd06YxnUIsbcEzInUc3uzW/u0DFpXYkMJb0XIvJyUt5yYP KfV13N8kSkPi5pLxm8yuftXMzfgeFMR7nafY3glTVj/TxElzg6xeZNqfC2ZjIbBtZg9ylHU8 u8wwB+dX282crs0R3N9A064C71/cXlBqcjzjlKH2NUIWGxr+od3TXFIFjszSU3NgMPKrWNhF LLwS81MpbkOe73s6aDhS8RDyNucoxtKXriLR+4Xiu4+pyj5ukYP1JqpB3ZobY/XZgCnJMye+ 7xeTpIDJ1LPORxM3NNAElyb26lxAK2P+km+EpI0Zzz6rNSCfg5jYQ474+e/GBgaSG4MlaPoZ +XAfN46u1Xjjv1/AkkA4IA6m5zP5og==
  • Openpgp: id=AD3091F3AB24E05F4F722C03C0DE6A358A39DC66; url=http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66

Hello,

sorry for the late reply.

You have probably uploaded the intermediate CA, not the root one. The
root CA is required while intermediates are optional.

You can find the root CA on the web page I mentioned earlier:

https://spaces.at.internet2.edu/display/ICCS/InCommon+Cert+Types

There is a link [DER] besides the "USERTrust Secure". The root CA cert
is behind that link.

Greetings,

Stefan Winter

Am 29.05.19 um 22:41 schrieb Hunter Fuller:
> Stefan,
>
> Thank you so much for the info. It makes perfect sense. I totally
> failed to find that mailing list post myself.
>
> I have input those two certs, though, and CAT is showing this message:
> "Information needed! CA Certificate File"
> It's acting like I have no root loaded - but the only other root I
> could load is the AddTrust one, which seems to be the source of our
> problems.
>
> Where can I find the root for the recommended chain?
>
> --
> Hunter Fuller
> Router Jockey
> VBH Annex B-5
> +1 256 824 5331
>
> Office of Information Technology
> The University of Alabama in Huntsville
> Network Engineering
>
> On Tue, May 21, 2019 at 1:41 AM Stefan Winter <stefan.winter AT restena.lu>
> wrote:
>>
>> Hello,
>>
>>> I have a new Windows 10 machine that will connect to eduroam just fine
>>> if I verify our cert's fingerprint manually, instead of using CAT.
>>> When I install CAT, the network configuration is added, but as soon as
>>> I click Connect, "Can't connect to this network" is displayed under
>>> the SSID name in the menu.
>>>
>>> Does anyone have any tips for collecting data about why the failure is
>>> happening? Since I am also one of our realm administrators, I was able
>>> to look on our RADIUS server logs. The client is sending what it calls
>>> a "TLS alert message" and thus the connection is rejected.
>>>
>>> I know I have loaded our root and intermediates correctly because the
>>> CAT works fine on other OSes (iOS and Linux are the ones I have access
>>> to, and have tried).
>>>
>>> Is there any place in Windows I can find more information about why
>>> it's failing, or is there anywhere else I can check? Any pointers
>>> would be appreciated.
>>
>> You are using an InCommon server certificate and have specified AddTrust
>> as the root certificate.
>>
>> There are Windows-internal issues with that. Please review this list post:
>>
>> https://lists.geant.org/sympa/arc/cat-users/2018-10/msg00236.html
>>
>> and the InCommon wiki page detailing the expected chain to a root
>> certificate:
>>
>> https://spaces.at.internet2.edu/display/ICCS/InCommon+Cert+Types
>>
>> The chain should be:
>>
>> USERTrust Secure [DER]
>> InCommon RSA Server CA [DER] [PEM]
>> End-Entity Certificate
>>
>> The chain you use, while technically correct, isn't liked by Windows in
>> some circumstances. That same wiki page links to that deprecated one as
>> "Comodo's version of the chain"; the solution is to use the USERTrust
>> version as outlined above.
>>
>> Also note that "Comodo's version of the chain" becomes entirely defunct
>> in almost exactly one year from now because the root cert expires May 30
>> 10:48:38 2020 GMT. I.e. you have every reason to switch to the alternate
>> reality ASAP.
>>
>> Greetings,
>>
>> Stefan Winter
>>
>> --
>> Stefan WINTER
>> Ingenieur de Recherche
>> Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
>> de la Recherche
>> 2, avenue de l'Université
>> L-4365 Esch-sur-Alzette
>>
>> Tel: +352 424409 1
>> Fax: +352 422473
>>
>> PGP key updated to 4096 Bit RSA - I will encrypt all mails if the
>> recipient's key is known to me
>>
>> http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66
> To unsubscribe, send this message:
> mailto:sympa AT lists.geant.org?subject=unsubscribe%20cat-users
> Or use the following link:
> https://lists.geant.org/sympa/sigrequest/cat-users
>


--
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

PGP key updated to 4096 Bit RSA - I will encrypt all mails if the
recipient's key is known to me

http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66

Attachment: 0xC0DE6A358A39DC66.asc
Description: application/pgp-keys

Attachment: signature.asc
Description: OpenPGP digital signature



  • Re: [[cat-users]] "Can't connect to this network" in Windows 10, Stefan Winter, 06/13/2019

Archive powered by MHonArc 2.6.19.

Top of Page