The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Tancred Fergus <tancred.fergus AT strath.ac.uk>]

Hi

You should contact the University of Birmingham helpdesk for further support

https://universityofbirmingham.service-now.com/itgateway/

----
Tancred Fergus
Network Engineer
Information Services Directorate
University Of Strathclyde



> -----Original Message-----
> From: Giorgio Mannelli [mailto:GXM672 AT student.bham.ac.uk]
> Sent: 25 February 2019 19:11
> To: Tancred Fergus
> Cc: cat-users AT lists.geant.org
> Subject: Re: Credentials
> 
> I've done as requested, that's why i received the error message after
> checking the credentials.
> 
> Instead, if I try with the correct address @student.bham.ac.uk the system
> stops immediately.
> 
> Inviato da iPhone
> 
> > Il giorno 25 feb 2019, alle ore 08:38, Tancred Fergus
> <tancred.fergus AT strath.ac.uk> ha scritto:
> >
> > According to the documentation available in google:
> >
> >
> https://intranet.birmingham.ac.uk/it/teams/infrastructure/core/wireless/st
> art/index.aspx
> >
> > " When prompted, enter your university username postfixed with
> "@bham.ac.uk", for example: username AT bham.ac.uk"
> >
> > ----
> > Tancred Fergus
> > Network Engineer
> > Information Services Directorate
> > University Of Strathclyde
> >
> >
> > From: cat-users-request AT lists.geant.org [mailto:cat-users-
> request AT lists.geant.org] On Behalf Of Giorgio Mannelli
> > Sent: 23 February 2019 23:55
> > To: cat-users AT lists.geant.org
> > Subject: [[cat-users]] Credentials
> >
> > Good evening,
> >
> > I'm a student from  Birmingham University. I installed Eduroam on my
> laptop but having issues with the credentials. The system is set up for a 
> mail
> address like "@bham.ac.uk", while my mail address is
> "@student.bham.ac.uk".
> > So, at the end of the installation, I receive an error message and cannot
> access.
> >
> > Can you please help?
> >
> > Thank you.
> > Regards,
> > Giorgio
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