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Re: [[cat-users]] Eduroam broken overseas


Chronological Thread  
  • From: Stefan Winter <address@concealed>
  • To: Carl Burton <address@concealed>, "address@concealed" <address@concealed>
  • Subject: Re: [[cat-users]] Eduroam broken overseas
  • Date: Mon, 28 Jan 2019 10:10:21 +0100

Hi,

> Is this expected for our domain or is something bigger broken?

Big red errors are never expected :-)

The requests are sent from our European top-level servers in The
Netherlands and Denmark, respectively.

15 seconds is an already very forgiving timeout; if an authentication
hasn't completed (or not even started in this particular case), then
something about request routing is not in order.

You should first contact your National Roaming Operator in Australia,
AARnet. They should verify that national roaming still works as expected.

If necessary, they should escalate this to the Asia-Pacific top-level
operators and/or the European ones. AARnet has the necessary procedures
to do that in place.

Greetings,

Stefan Winter

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--
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
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