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Re: [[cat-users]] eduroam Issue


Chronological Thread 
  • From: IAM David Bantz <db AT alaska.edu>
  • To: Tomasz Wolniewicz <twoln AT umk.pl>
  • Cc: Michael.Davies AT gowercollegeswansea.ac.uk, Alan Buxey <alan.buxey AT gmail.com>, cat-users AT lists.geant.org
  • Subject: Re: [[cat-users]] eduroam Issue
  • Date: Thu, 13 Dec 2018 08:57:22 -0900
  • Authentication-results: prod-mail.geant.net (amavisd-new); dkim=pass (2048-bit key) header.d=alaska-edu.20150623.gappssmtp.com

To clarify the experiences I reported after password change in the authentication source:

1) the normal automatic connection to the wireless network silently fails to connect;

2) use the device's wireless network connectivity tool to manually select the wireless network and explicitly request connection to that wireless network;

3) now the user is prompted to enter a new password (the username pre-filled);

4) upon successful authentication with the new password, automatic connection is restored.

caveats:

we tested only single instance of 4 platforms (Win10, macOS, iOS, Android) - maybe we somehow got lucky
testing was on the "secondary" SSID eduroam-test (our broadcast eduroam will cut over to new infrastructure 26 December)

David Bantz


On Thu, Dec 13, 2018 at 3:25 AM Tomasz Wolniewicz <twoln AT umk.pl> wrote:

Indeed, I have also observed that Windows 10 will not prompt the user for new credentials, it will just fail silently.

Tomasz


W dniu 12.12.2018 o 10:22, Michael Davies (Infrastructure Mgr) pisze:

Hi David

 

We are seeing evidence to the contrary where by the user cannot enter their new password and carry on using eduroam, it just fails to connect until they remove the profile and enter their new password which is then stored in the new profile on the device.

 

Alan, I will investigate the use of using EAP-TLS certs & may review  our password policy as a last resort.

 

Thanks for your input all.

 

Signature2018

 

From: IAM David Bantz [mailto:dabantz AT alaska.edu]
Sent: 11 December 2018 18:55
To: Alan Buxey
Cc: Michael Davies (Infrastructure Mgr); cat-users AT lists.geant.org
Subject: Re: [[cat-users]] eduroam Issue

 

Our pre-deployment testing of expired password behavior of supplicants on most current release of iOS, Android, macOS, and Windows with CAT-installed profiles determined that it is not necessary to re-install the profile for a changed password in the authentication source. Of course the supplicants configured with invalid password will fail to connect; but if the user manually initiates connection to eduroam SSID, they are prompted for the correct password; once the correct new password is entered, automatic connection to eduroam is restored. YMMV

 

David Bantz

U Alaska

 

 

 

On Tue, Dec 11, 2018 at 6:47 AM Alan Buxey <alan.buxey AT gmail.com> wrote:

hi,

 

yes, unfortunately most mobile platforms have issues with stored profile passwords if the user has changed them - repeated failures to auth - usually remeied easily by just rejoining the

network after forgetting it (at that point, if not using a deployment tool such as eduroamCAT, the new connection will be without checking the RADIUS cert correctly).

 

so, use EAP-TLS certs instead (self-enroll using their current user/password to get a cert that is only for wireless) - Aruba clearpass etc etc

 

or maybe look at your password policy - why changing them every 3 months? the current security best practices is to ensure the password is strong and ONLY change it if

there is a reason to believe that its been compromised, use multi factor auth where possible etc.

 

 

 

alan

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