The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

["Michael Davies (Infrastructure Mgr)" <Michael.Davies AT gowercollegeswansea.ac.uk>]

HI

 

We are seeing at present that every time a user on our network changes their password that they then have to go through the whole process of joining eduroam on their mobile devices.

 

Is there a reason why this is happening?

 

Surely by them changing their password the profile on their mobile device should recognise the change and update accordingly?

 

To ask users to re-join every three months when their password is forced to change is going to end up with the users dis-engaging from eduroam.

 

Any guidance help with this issue gratefully received.

 

 

 

 

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