The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Scott Bertilson <ssb AT umn.edu>]

I've found many users are confused by the dialog for entering the "user" part of the credentials because it is usually something like "userid" which doesn't clearly imply that a realm is also required.

Maybe a good option for this would be for the CAT to append the realm automatically if none was supplied or always.  Isn't it going to be fixed per institution?  (Pretty new at using the CAT, so maybe naive question.)

On Mon, Sep 11, 2017 at 1:03 PM, Michael Davis <davis AT udel.edu> wrote:

Is there a way to formally make enhancement requests to the CAT App Dev ?

We just completed our first move-in of 30K users on eduroam with CAT,
and the Help Desk had over 2,000 tickets having to either:

1) Remind everyone to retry and use @domain.edu on their Username, Why can't CAT
    enforce that if configured?

2) Remind everyone to retry and carefully re-enter their password.

The whole week would have been a non-issue if CAT would have been able
to enforce the domain and verified passwords...


On 8/15/17 9:50 AM, Ayres G.J. wrote:

Hello,

The android CAT app, like the other OS installers, follow the same
methodology the native OS uses.
Android only asks a user to enter a password once natively, so the app does
the same.
Same with Windows and Apple if you use the native interface, I believe.

Maybe an option to allow a user to see the password they type, would be more
suitable?
Android has this feature in its native Wi-Fi setup interface.

Gareth Ayres

-----Original Message-----
From: Michael Davis [mailto:davis AT udel.edu]
Sent: 15 August 2017 14:23
To: cat-users AT lists.geant.org
Subject: [[cat-users]] CAT app password verification

My apologies if this has been discussed before.  We're bracing for a

primary

campus SSID switch to eduroam/CAT this Fall, and noticing a lot of

preliminary

users are mis-typing their password into the CAT App.  Is there a reason

that

CAT doesn't ask for a re-type verification of the password like most

password

entry systems?

--
 Mike Davis
 Systems Programmer V
 NSS - University of Delaware  - 302.831.8756
 Newark, DE  19716         Email davis AT udel.edu

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