The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Martin Pauly <pauly AT hrz.uni-marburg.de>]

On 27.06.2017 08:34, Stefan Winter wrote:
>  Without any knowledge of
> the device, it's best to turn to the local IT support to have them check
> if they find any pecularities in the local log files. There's nothing we
> can do here, sorry.
yes. and if you want fast and effectice support, Please do include your
WiFi MAC address and iOS Version when mailing them. The MAC address (if 
stable)
is by far the most helpful item in searching RADIUS logfiles,
WLAN Controller syslog messages and the like.

Good Luck
Martin

--
  Dr. Martin Pauly     Phone:  +49-6421-28-23527
  HRZ Univ. Marburg    Fax:    +49-6421-28-26994
  Hans-Meerwein-Str.   E-Mail: 
pauly AT HRZ.Uni-Marburg.DE
  D-35032 Marburg

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