The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Winter <stefan.winter AT restena.lu>]

Hello,

this sounds suspiciously like a web proxy setting.

We set this to "Auto" in iOS 7+. This means the iPhone will look for a
web proxy via WPAD and DHCP.

Now if those proxy entries exist but don't actually point to a valid
proxy, web traffic goes nowhere.

Maybe you could investigate proxy settings after the device is
connected? And that it either has none if you don't actually have one,
or that it points to the correct one if you do have one.

Greetings,

Stefan Winter

Am 02.12.2016 um 11:47 schrieb Morris, Andi:
> Hi all,
> 
> We’re having what we think is a strange issue here, that seems to be
> specific to the 5s model of iPhone running iOS10 when using the CAT
> mobileconfig. When students run the configuration tool, they can connect
> to eduroam with no issues, but cannot load any websites. If the same
> device is connected straight to eduroam without using CAT, the phone
> loads websites with no issues.
> 
> We’re waiting for further troubleshooting information to come from the
> frontline IT staff, but I thought I’d send a quick message to see
> whether others in the community have found anything similar happening.
> 
>  
> 
> Cheers,
> 
> Andi
> 
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-- 
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
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