The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Daniele Albrizio <daniele.albrizio AT units.it>]

On 04/11/2016 01:36, Lynn Jones wrote:
> I  have not been able to connect to eduroam using this device, either on
> the New Orleans campus or on the Houston campus for at least six
> months.  I have removed the profile, “forgotten” the connections, and
> reinstalled several times.  Technical support cannot see anything wrong
> with the setup and has not been helpful.
>
> This is a high-end, recent model Surface Pro 4, and I have no
> connectivity problems anywhere else.  Interestingly, my iphone does

Could you please better specify "and I have no connectivity problems 
anywhere else"? Did you connect (or could you connect) to eduroam or 
other WPA2 Enterprise wireless networks in another campus or other 
wireless infrastructure using the same device?

I'm asking just to exclude a regression: in the past we had problems 
with Surface Pro 3 Windows 10 marvel driver associated to Cisco WLC 
wireless infrastructure.

> connect to eduroam, and I have put the phone next to the computer
> several times just to test if I was in an area of weak coverage.
>
> Most of my students use Apple products, and I’m beginning to suspect
> that there is something unique about the Surface Pro that is my problem.
>
> Lynn Jones
>
> Tulane University
>
> Ljones21 AT tulane.edu
>
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--
Daniele ALBRIZIO - 
daniele.albrizio AT units.it
          Tel. +39-040.558.3319
   UNIVERSITY OF TRIESTE - Network Services
      Unita' di Staff Reti di Ateneo
via Alfonso Valerio, 12 I-34127 Trieste, Italy