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Re: [[cat-users]] [URGENT] UPC Profile disappeared


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  • From: Jose Molina Vizcaino <jose.molina-vizcaino AT upcnet.es>
  • To: Stefan Winter <stefan.winter AT restena.lu>
  • Cc: cat-users AT lists.geant.org, upcnet.ti.telco AT llistes.upcnet.es
  • Subject: Re: [[cat-users]] [URGENT] UPC Profile disappeared
  • Date: Fri, 9 Sep 2016 13:09:42 +0200
  • Authentication-results: prod-mail.geant.net (amavisd-new); dkim=pass header.i= AT upcnet-es.20150623.gappssmtp.com

Hi Stefan;

I'm sure that when I clicked the button any _javascript_ pop-up appears.

We don't see my institution.

You are not managing any institutions.

Please ask your federation administrator to invite you to become an institution administrator.


How I can recreated it? I don't see any button to create the institution.

Regards

----------------------------------------------------------
Jose Molina Vizcaíno
Technology Infrastructure . Àrea de Serveis TIC
UPCnet - Edifici: VX
Telèfon:  93.405.43.60

----------------------------------------------------------
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Gràcies per la seva col.laboració.

----------------------------------------------------------

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----------------------------------------------------------



2016-09-09 12:46 GMT+02:00 Stefan Winter <stefan.winter AT restena.lu>:
Hello,

> My name is Jose Molina, technical assistant from UPCnet and I contact us
> because the UPC (Universitat Politecnica de Catalunya) profile at
> cat.eduroam.org <http://cat.eduroam.org> is deleted by error.
>
> When I edited the institution profile, I discarded the changes and the
> profile has disappeared.
>
> Is it possible to recover it? It's urgent because all our users use this
> page to configure the eduroam profile.

Well if you deleted only a profile, not the entire inst, it's probably
fastest to re-create it in the admin UI.

I am really sure that a "Discard Changes" does not delete a profile
though. Maybe you mis-clicked on the "Delete Profile" button instead
(but there is a _javascript_ popup warning you about the consequences...)

If it's deleted - we can't bring it back. Do you send your users to the
direct download page with a deep-link? That link will change if you
re-create a profile anew.

What we may be able to do is re-assign the old profile identifier in the
system so that these links do effectively not change. That's a manual
SQL statement level change though, and I'm not sure if I as developer am
allowed to do that by Operations. Something about operation at an open
heart ...

Greetings,

Stefan Winter

--
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

PGP key updated to 4096 Bit RSA - I will encrypt all mails if the
recipient's key is known to me

http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xC0DE6A358A39DC66




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