The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Winter <stefan.winter AT restena.lu>]

Hello,

> My name is Jose Molina, technical assistant from UPCnet and I contact us
> because the UPC (Universitat Politecnica de Catalunya) profile at
> cat.eduroam.org <http://cat.eduroam.org> is deleted by error.
> 
> When I edited the institution profile, I discarded the changes and the
> profile has disappeared.
> 
> Is it possible to recover it? It's urgent because all our users use this
> page to configure the eduroam profile.

Well if you deleted only a profile, not the entire inst, it's probably
fastest to re-create it in the admin UI.

I am really sure that a "Discard Changes" does not delete a profile
though. Maybe you mis-clicked on the "Delete Profile" button instead
(but there is a JavaScript popup warning you about the consequences...)

If it's deleted - we can't bring it back. Do you send your users to the
direct download page with a deep-link? That link will change if you
re-create a profile anew.

What we may be able to do is re-assign the old profile identifier in the
system so that these links do effectively not change. That's a manual
SQL statement level change though, and I'm not sure if I as developer am
allowed to do that by Operations. Something about operation at an open
heart ...

Greetings,

Stefan Winter

-- 
Stefan WINTER
Ingenieur de Recherche
Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et
de la Recherche
2, avenue de l'Université
L-4365 Esch-sur-Alzette

Tel: +352 424409 1
Fax: +352 422473

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