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[[cat-users]] Problem downloading installer

From: Kelly Ward <K.Ward AT rcs.ac.uk>
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: [[cat-users]] Problem downloading installer
Date: Wed, 9 Mar 2016 14:14:12 +0000
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Hi there,

We have a user who is having some problems downloading the installer through the eduroam site on an iPhone 6.

We open the browser and go to cat.eduroam.org, select the institution name and then click to download the installer. On the next screen we then get the attached error message but on all other devices we get the normal screen which has our contact details and the final download button (this is working on other devices).

This is the 2^nd time we’ve tried downloading it, we first tried last week and got the same error.

Can you help rectify this problem please?

Thanks

Kelly

Kelly Ward
Senior IT Support Analyst
+44 (0)141 270 8260 (direct)
K.Ward AT rcs.ac.uk

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[[cat-users]] Problem downloading installer, Kelly Ward, 03/09/2016
- Re: [[cat-users]] Problem downloading installer, Tomasz Wolniewicz, 03/09/2016