The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Ayres G.J. <g.j.ayres AT swansea.ac.uk>]

Hi,

 

I would be interested to hear if what Jasper suggested works.

 

Is it just android 4.3 you are having this problem with?

 

Thanks,

Gareth Ayres.

 

From: Metselaar Jasper [mailto:jasper.metselaar AT sundsvall.se]
Sent: 09 December 2015 13:11
To: cat-users AT lists.geant.org
Subject: Re: [[cat-users]] Android App Error

 

Is your phone having a pattern screen lock? Or no screen lock at all?

I encountered the same problem for a week ago and it was caused by the phone having a pattern screen lock. Changing it to PIN solved the issue.

 

/Jasper

 

Från: Devin Ye [mailto:devin3747 AT gmail.com]
Skickat: den 9 december 2015 11:34
Till: cat-users AT lists.geant.org
Ämne: [[cat-users]] Android App Error

 

Hello,

I am one of the people in charge of configuring our settings for cat.eduroam for our institution (UAS Technikum Vienna). If I download the profile for the Android application (eduroamCAT, Android Version 4.3) I receive an "File Access Error" and it prompt me to download the profile again, which doesn't resolve the error.
How do I resolve this problem?
Thanks for your help.

Best Regards,
Ye Lin Zi Yang

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