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Re: [cat-users] Android display 'Can't open file' after downloading config from cat.eduroam.org


Chronological Thread 
  • From: Tomasz Wolniewicz <twoln AT umk.pl>
  • To: "Ayres G.J." <g.j.ayres AT swansea.ac.uk>, 'Kieran Denton' <kdenton AT brookes.ac.uk>
  • Cc: "'cat-users AT geant.net'" <cat-users AT geant.net>
  • Subject: Re: [cat-users] Android display 'Can't open file' after downloading config from cat.eduroam.org
  • Date: Tue, 21 Jul 2015 15:26:23 +0200
  • List-archive: <http://mail.geant.net/pipermail/cat-users/>
  • List-id: "The mailing list for users of the eduroam Configuration Assistant Tool \(CAT\)" <cat-users.geant.net>

I have just tested cat form Firefox and it does work fine with cat.eduroam.org (even prompts for eaduroamCAT to open the file), except that it does not recognise the operating system properly

Chrome and the system Internet both fail.
Tomasz


W dniu 2015-07-21 o 15:00, Ayres G.J. pisze:

This gets odder. It installs fine for me if I host it locally.

 

Does it work for you if you use: http://swis.swan.ac.uk/brookes.eap-config

 

Can you also confirm you are using version 1.1.8 of the app?

 

Gareth

 

From: Tomasz Wolniewicz [mailto:twoln AT umk.pl]
Sent: 21 July 2015 13:50
To: Kieran Denton; Ayres G.J.
Cc: cat-users AT geant.net
Subject: Re: [cat-users] Android display 'Can't open file' after downloading config from cat.eduroam.org

 

Your config does not work on my device either. Therefore we have a problem with the profile itself, I guess Gareth will need to find what happens. My guess is that the installer chokes on it for some reason.
Tomasz

W dniu 2015-07-21 o 14:39, Kieran Denton pisze:

Hi,

 

Leading on from this, I've tried another institutes config and although it doesn't automatically ask me to open it with eduroam CAT, it does open the app when selected from the pull drop notifications menu.

 

So does this mean it's our config?

 

Thanks,

Kieran


Kieran Denton

Technical Analyst - Client Device Development

Oxford Brookes Information solutions(OBIS)

Oxford Brookes University

 

On 21 July 2015 at 13:19, Ayres G.J. <g.j.ayres AT swansea.ac.uk> wrote:

Hi,   That is odd. Clicking the download link on cat.eduroam.org should immediately open the eduroamCAT app. Not download it.   What happens if you go to https://swis.swan.ac.uk/swansea.eap-config from the android devices browser?   Gareth.  
From: Kieran Denton [mailto:kdenton AT brookes.ac.uk]
Sent: 21 July 2015 11:26
To: Ayres G.J.
Cc: cat-users AT geant.net
Subject: Re: [cat-users] Android display 'Can't open file' after downloading config from cat.eduroam.org
 
Hi Gareth,
 
I've tried in on a Galaxy S5 running Android 5.0 and a Galaxy Note 2 running Android 4.4
 
Both have the same issue.
 
The weird thing is that both clicking the link from within the app and clicking the link on the cat website just download it.
 
It's after the download that I get the error when trying to open the file.
 
Either selecting it from the menu bar or through 'My Files' returns the same message.
 
Thanks,
Kieran
Kieran Denton
Technical Analyst - Client Device Development
Oxford Brookes Information solutions(OBIS)
Oxford Brookes University
 
On 21 July 2015 at 11:20, Ayres G.J. <g.j.ayres AT swansea.ac.uk> wrote:
Hi,   Sounds like the android device you have is not matching the intent-filter for *.eap-config files.   If you browse to the android config download from the android device, it shouldn’t download it, but rather just open the app. However, the internal discovery in the app should download it.   What device, and android version is it? Can you also confirm you are using the native ‘Downloads’ app, and not any other app like ‘My Files’ that comes with Samsung devices?   Thanks, Gareth.  
From: Kieran Denton [mailto:kdenton AT brookes.ac.uk]
Sent: 21 July 2015 10:36
To: cat-users AT geant.net
Subject: [cat-users] Android display 'Can't open file' after downloading config from cat.eduroam.org
 
Hi there,
 
First off, sorry if this has already been covered but...
 
I'm trying to use the Android eduroam CAT app with profiles downloaded from cat.eduroam.org and profiles downloaded from within the app but everytime I click on the file from in the 'Downloads' folder I get a message saying 'Can't open file'
 
The app doesn't pick up on it either.
 
What am I doing wrong?
 
Thanks,
Kieran
Kieran Denton
Technical Analyst - Client Device Development
Oxford Brookes Information solutions(OBIS)
Oxford Brookes University
 

 



-- 
Tomasz Wolniewicz    
          twoln AT umk.pl        http://www.home.umk.pl/~twoln
 
Uczelniane Centrum Informatyczne   Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika     Nicolaus Copernicus University,
pl. Rapackiego 1, Torun               pl. Rapackiego 1, Torun, Poland
tel: +48-56-611-2750     fax: +48-56-622-1850       tel kom.: +48-693-032-576

-- 
Tomasz Wolniewicz    
          twoln AT umk.pl        http://www.home.umk.pl/~twoln

Uczelniane Centrum Informatyczne   Information&Communication Technology Centre
Uniwersytet Mikolaja Kopernika     Nicolaus Copernicus University,
pl. Rapackiego 1, Torun               pl. Rapackiego 1, Torun, Poland
tel: +48-56-611-2750     fax: +48-56-622-1850       tel kom.: +48-693-032-576



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