The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Stefan Winter <stefan.winter AT restena.lu>]

Hi again,

The eduroam software available at https://cat.eduroam.org/?idp=323

fails to install on an ipad 1 with iOS 5.1.1

with the following message : Safari was unable to install a profil because of an unknown error.

We are not aware of contents of our mobileconfig profiles which would not be supported in iOS 5. There is a leap in supported features according to Apple specs of "iOS 5 and above" and "iOS 7 and above" though. Your profiles do not use Hotspot 2.0/Passpoint (which is a iOS 7+ feature), so I'm a bit at a loss what the problem could be. The "unknown error" also isn't exactly helpful.

Does the same profile install okay on iOS 6 and above devices?

Did a CAT 1.0 generated profile install okay on this iOS 5.1.1 device?

On closer look, I have a suspicion. Our new friend "Proxy Auto Detection" is supported in iOS 5, but the extension " ProxyPACFallbackAllowed" which we ship has availability iOS 7 and later.

Prof. Malti, would you be willing to accept an emailed (and unsigned) mobileconfig from me which has the suspect functionality disabled?

It might take until next week until I find the time to actually craft the modified file. If this turns out to be the problematic feature, we'll have to see if we splice off a separate download button "iOS 5" or maybe declare iOS 5 support discontinued. I would feel bad about the latter, iOS 5.1.1 is from 2012 and there may still be many such devices out there.

Greetings,

Stefan Winter


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