The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

["Sowerby, Alasdair" <Alasdair.Sowerby AT courtauld.ac.uk>]

Hi Stefan

 

Thanks, that was indeed the problem.  I edited the profile and ticked production ready and we’re back on the main site again. 

 

I must have missed that email, how do I check or subscribe to that mailing list?

 

Thanks

 

Alasdair Sowerby

Information Technology Manager

The Courtauld Institute of Art

Somerset House, Strand, London WC2R 0RN

Tel: 0207 8481272 www.courtauld.ac.uk

Now on at The Courtauld Gallery

Collecting Gauguin: Samuel Courtauld in the ‘20s

20 June – 8 September 2013

 

From: Stefan Winter [mailto:stefan.winter AT restena.lu]
Sent: 24 June 2013 19:31
To: Sowerby, Alasdair
Cc: 'cat-users AT geant.net'
Subject: Re: [cat-users] Installers

 

Hello,

Why has our institution disappeared from the list?  Our students can’t access the installers for setting up eduroam, for some reason the Courtauld no longer appears on the list.  This was all setup and working fine a month ago…….

IIRC, you joined CAT during the initial test phase when it still resided on cat-test.eduroam.org.

When putting CAT into production, we migrated the entire database, and thus preserved your settings. However, we deliberately pulled all profiles off the user download area initially, because we didn't know if entries were meant serious or merely testing/playing on cat-test.

We asked all admins to log into the migrated instance on https://cat.eduroam.org, verify that everything is indeed ready and meant for production, and then add the "Production-Ready" boolean option to their profile again.

Could you investigate whether this is maybe the source of the problem?

BTW, it may be a good idea to subscribe to this mailing list, cat-users AT geant.net, to receive future service announcements.

Greetings,

Stefan Winter

 

Thanks

 

Alasdair Sowerby

Information Technology Manager

The Courtauld Institute of Art

Somerset House, Strand, London WC2R 0RN

Tel: 0207 8481272 www.courtauld.ac.uk

Now on at The Courtauld Gallery

Collecting Gauguin: Samuel Courtauld in the ‘20s

20 June – 8 September 2013

 

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The Courtauld Institute of Art is a company limited by guarantee (registered in England and Wales, number 04464432) and an exempt charity. SCT Enterprises Limited is a limited company (registered in England and Wales, number 3137515). Their registered offices are at Somerset House, Strand, London WC2R 0RN. The sale of items related to The Courtauld Gallery and its collections is managed by SCT Enterprises Limited, a wholly owned subsidiary of The Courtauld Institute of Art.
This e-mail, including any attachments, is confidential and may be legally privileged. It is intended solely for the use of the individual(s) to whom it is addressed. Any unauthorised dissemination or copying of this e-mail or its attachments and any reliance on or use or disclosure of any information contained in them is strictly prohibited and may be illegal. If you have received this e-mail in error please notify us by return of e-mail [or by telephone +44 (0) 20 7848 1273] and then delete it from your system.

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This email message has been delivered safely and archived online by Mimecast. For more information please visit http://www.mimecast.com

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