The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Andre Luis Forigato <address@concealed>]

Hi Tomasz,

Thank you very much for taking the time to reply to my email and for your help. I truly appreciate your support and guidance, and I’m already making the necessary changes.

Best regards,

Andre Luis Forigato | Analista de TI

Diretoria Adjunta de Tecnologia da Informação (DATI)

address@concealed

www.rnp.br

---

De: Tomasz Wolniewicz
Enviadas: Sexta-feira, 09 de Outubro de 2026 13:41
Para: Andre Luis Forigato; address@concealed; address@concealed
Assunto: Re: [[cat-users]] Brazil NRO – Assistance enabling RADIUS/TLS certificate management in eduroam CAT

Hi,

 please take a look at: https://wiki.geant.org/spaces/H2eduroam/pages/1519190036/A+guide+to+eduroam+CAT+2.2.2+for+National+Roaming+Operator+administrators#AguidetoeduroamCAT2.2.2forNationalRoamingOperatoradministrators-RequestingRADIUS/TLSCertificates

Unfortunately it can take up to two days for all information to migrate from your export file to CAT.

Yours

Tomasz Wolniewicz

W dniu 9.10.2026 o 18:31, Andre Luis Forigato (via cat-users Mailing List) pisze:

Dear eduroam CAT Support Team,

My name is André Luis Forigato, and I am responsible for the operational administration of the eduroam federation infrastructure at RNP – Rede Nacional de Ensino e Pesquisa.

RNP is Brazil’s National Research and Education Network (NREN) and serves as the National Roaming Operator (NRO) for eduroam in Brazil.

When accessing the “RADIUS/TLS certificate management for National Roaming Operator” section in the CAT administration interface for Brazil, we receive the following message:

“You can not request certificates because there is no server information for BR in the eduroam DB.”

Please see the attached screenshot.

Could you please advise us on how to enable this functionality for Brazil? Specifically, we would like to understand:

• Which server information is missing from the eduroam database?
• Where and how should we register or update this information?
• Are any additional permissions, validations, or configuration steps required before we can request certificates through CAT?

We would appreciate your guidance on the necessary steps. If this request should be handled by another team, please let us know whom we should contact.

Best regards,

André Luis Forigato
IT Analyst / Senior Systems Administrator
RNP – Rede Nacional de Ensino e Pesquisa
eduroam Brazil – National Roaming Operator
address@concealed

Andre Luis Forigato | Analista de TI

Diretoria Adjunta de Tecnologia da Informação (DATI)

address@concealed

www.rnp.br

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-- Tomasz Wolniewicz