cat-users AT lists.geant.org

Subject: The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

List archive

RE: [[cat-users]] Problems with my admin web page

From: Gwo-Huey Ling <address@concealed>
To: Jon Agland <address@concealed>, "address@concealed" <address@concealed>
Subject: RE: [[cat-users]] Problems with my admin web page
Date: Wed, 12 Aug 2026 14:01:35 +0000
Accept-language: en-US, en-GB
Arc-authentication-results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=mdx.ac.uk; dmarc=pass action=none header.from=mdx.ac.uk; dkim=pass header.d=mdx.ac.uk; arc=none
Arc-message-signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector10001; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1; bh=/NDRIxqECZlicK1B6K4baplSkCZZWgOEmB70EU6CMls=; b=SPRHufoOB/QDViazy5d088gc7GnW6EvyfkEmMARyOx73xwjxeoFj70wkmtsYQ+sSvc93mU9qpOUBE3VdRgnSn5B92uMxUnfuXj0kYqwSIBLVSPSazPToJIbRhi0HUM3a1DGPKzE2M5LKvPAHpYwW3hyk7xXrt3R3ree6f3UB9thR9nFsKhiPJynmj92Y9LZCZU1EkpVQj4Td86SSVC/00PXkn6tCSY34MTNpSTbrt/LcCow9y9Rd/0jfT3bSzyiS7SpRBwHZQUXpcjWPW2B9NmGg4szZtGyR1NYdDKtp3QQUKL2onttGBIANP/EJfGxoaEQ2b7tLDt1yajhhRcC3bw==
Arc-seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none; b=BhHoveSnD2INvIOsaGDWOmLyX+ubFxPAfH8z544iKTEDxajGdOFWLgFJZRm20qg0AGedIZw879gRIZm+alI4jGyX76Q0O6L8AeY23A8Vr7y4xOyVz0jTzuunWkIR6ReaXhnz82936w52dzjEExiRttLZ0e6fFWl9SejcNUB69ogP8vFBhqvy7uRtzOTNoC+ZVMyI38s80AuFx83zr/Wz1tpgGvSgS+C8HgxZi9ISEvFvdjfCcBUZxw1mnAfDm2v5MvXHILNuhWlGfXGV+jrTq26WA111+G76k8bxq5C29NRbUOmYk/MUAkdt9SqEXCPv80r+8jZukVi5Pes1nLUeEA==
Authentication-results: mail.geant.org; dkim=pass (2048-bit key; unprotected) header.d=mdx.ac.uk address@concealed header.a=rsa-sha256 header.s=selector2 header.b=Gz6V5945; dkim-atps=neutral
Authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=mdx.ac.uk;
Msip_labels: MSIP_Label_628f3288-8b3e-408d-a4e1-b1f65b180f66_Enabled=True;MSIP_Label_628f3288-8b3e-408d-a4e1-b1f65b180f66_SiteId=48f9394d-8a14-4d27-82a6-f35f12361205;MSIP_Label_628f3288-8b3e-408d-a4e1-b1f65b180f66_SetDate=2026-08-11T12:34:27.9812409Z;MSIP_Label_628f3288-8b3e-408d-a4e1-b1f65b180f66_Name=Public;MSIP_Label_628f3288-8b3e-408d-a4e1-b1f65b180f66_ContentBits=0;MSIP_Label_628f3288-8b3e-408d-a4e1-b1f65b180f66_Method=Privileged

Hi Jon

Many thanks for handing my job over to eduroam UK. Will they just reset my account so the next time I connect to the eduroam site it will prompt me for a new username and password?

Best Regards

Gwo

Gwo-Huey Ling

Head of Networking

: +44 (0)20 8411 5381 | : +44 (0)7884 236684 | : address@concealed | : www.mdx.ac.uk

From: Jon Agland <address@concealed>
Sent: 11 August 2026 13:34
To: Gwo-Huey Ling <address@concealed>; address@concealed
Subject: Re: Problems with my admin web page

You don't often get email from address@concealed. Learn why this is important

I’ve replied to this off list and directed to eduroam UK to support.

Jisc is a registered charity (in England and Wales under charity number

1149740; in Scotland under charity number SC053607) and a company

limited by guarantee registered in England under company number

05747339, VAT number GB 197 0632 86. Jisc's registered office is: 4

Portwall Lane, Bristol, BS1 6NB. T 0203 697 5800.

Jisc Services Limited is a wholly owned Jisc subsidiary and a company

limited by guarantee which is registered in England under company

number 02881024, VAT number GB 197 0632 86. The registered office is: 4

Portwall Lane, Bristol, BS1 6NB. T 0203 697 5800.

For more details on how Jisc handles your data see our privacy notice

here: https://www.jisc.ac.uk/website/privacy-notice

From: address@concealed <address@concealed> on behalf of Gwo-Huey Ling <address@concealed>
Date: Monday, 10 August 2026 at 07:23
To: address@concealed <address@concealed>
Subject: [[cat-users]] Problems with my admin web page

I am experiencing issues with my home page on the cat.eduroam.org site. It is showing me that I am an Unnamed User with the Personal Information and I cannot Go To My Profile Page. I can go to the Organisation administrator manual, I can Logout and I can go to the Start Page.

When I select the IdP link it does come up correctly with my email address (address@concealed) as the Administrator for Middlesex University.

If there is something that you can do to assist that would greatly appreciated

Many thanks

Gwo

Gwo-Huey Ling

Head of Networking

: +44 (0)20 8411 5381 | : +44 (0)7884 236684 | : address@concealed | : www.mdx.ac.uk

To unsubscribe, send this message: mailto:address@concealed?subject=unsubscribe%20cat-users
Or use the following link: https://lists.geant.org/sympa/sigrequest/cat-users

[[cat-users]] Problems with my admin web page, Gwo-Huey Ling, 07/30/2026
- Re: [[cat-users]] Problems with my admin web page, Jon Agland, 08/11/2026
  - RE: [[cat-users]] Problems with my admin web page, Gwo-Huey Ling, 08/12/2026