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[[cat-users]] Eduroam login failed

From: Zhikai Yu <address@concealed>
To: "address@concealed" <address@concealed>, "address@concealed" <address@concealed>
Subject: [[cat-users]] Eduroam login failed
Date: Tue, 24 Feb 2026 20:00:02 +0000

Dear admin,

I am a student at UCL. My computer (Win10) can not login the eduroam since Feb 24, 3pm, but my cell phone (ios) and another computer (ucl asset) are not influenced. I reinstalled the eduroam CAT and tried many methods (referring to https://www.ucl.ac.uk/isd/services/get-connected/wi-fi/wi-fi-help/wi-fi-troubleshooting-known-issues), but nothing happens. This is an urgent issue since I can not connect to the internet at my office. Do you know how to fully uninstall the CAT software or could you help me with that? Thank you.

Best,

Zhikai

[[cat-users]] Eduroam login failed, Zhikai Yu, 02/24/2026
- <Possible follow-up(s)>
- Re: [[cat-users]] Eduroam login failed, Stefan Paetow, 02/25/2026