Skip to Content.
Sympa Menu

cat-users - Re: [[cat-users]] Issue with “Live login tests” on cat.eduroam.org (Connection timeout)

cat-users AT lists.geant.org

Subject: The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

List archive

Chronological Thread  
  • From: Tomasz Wolniewicz <address@concealed>
  • To: Andre Luis Forigato <address@concealed>, "address@concealed" <address@concealed>
  • Subject: Re: [[cat-users]] Issue with “Live login tests” on cat.eduroam.org (Connection timeout)
  • Date: Tue, 18 Nov 2025 22:55:26 +0100

Hi,

 I just checked this for another institution - no problem.

Your results show that there is no connection from the top eduroam servers to the institution you are testing.


Cat is purposely using large Radius messages to cause UDP fragmentation. This could be the problem in your case - some firewall could be blocking fragmentation.

Yours

Tomasz



W dniu 18.11.2025 o 22:20, Andre Luis Forigato (via cat-users Mailing List) pisze:
Dear CAT support team,
I would like to ask for your assistance regarding an issue I am experiencing on the eduroam CAT platform.
When performing tests on the page cat.eduroam.org, specifically under the “Live login tests” tab, any attempt to enter a username and password and then click “Submit credentials” consistently results in “Connection timeout.” This occurs regardless of which credentials are used. Could you please advise on what might be causing this behavior?
Is there any issue on the platform at the moment, or is there something specific that needs to be configured on our side? Thank you in advance for your support. Kind regards,

André Luis Forigato | Analista de TI
Gerência de Tecnologia da Informação (GTI) Diretoria Adj. de Tecnologia da Informação (DATI) Tel.: +55 19 3787-3300 | Teams: address@concealed
www.rnp.br

To unsubscribe, send this message: mailto:address@concealed?subject=unsubscribe%20cat-users
Or use the following link: https://lists.geant.org/sympa/sigrequest/cat-users
-- 
Tomasz Wolniewicz

PNG image

Attachment: smime.p7s
Description: Kryptograficzna sygnatura S/MIME




Archive powered by MHonArc 2.6.24.

Top of Page