The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Kalpesh Gohil <Kalpesh.Gohil AT aarnet.edu.au>]

Hi Tomasz ,

Thanks for your response. I will test again tomorrow and check .

Thanks,


Kalpesh Gohil (He/Him)
Technical Support Specialist

Kalpesh.gohil AT aarnet.edu.au
Perth (AWST, UTC+08:00)
Working days: Monday – Friday (8am-4pm)



AARNet Pty Ltd
PO Box 5519, Chatswood, NSW 1515, Australia
aarnet.edu.au | Follow us on LinkedIn

-----Original Message-----
From: UMK <twoln AT umk.pl>
Sent: Thursday, 17 July 2025 3:17 PM
To: Kalpesh Gohil <Kalpesh.Gohil AT aarnet.edu.au>
Cc: cat-users AT lists.geant.org
Subject: Re: [[cat-users]] Receiving error when accessing the CAT tool

[External Mail]


Hi,
   monitor.eduroam.org had a temporary problem in metadata. It was fixed by 
its administrator about one day ago but metadata changes need to propagate 
via eduGAIN and local federations so this may take a bit of time to reach all 
IdPs.

Tomasz Wolniewicz

> Wiadomość napisana przez kalpesh.gohil <cat-users AT lists.geant.org> w dniu 
> 17.07.2025, o godz. 08:38:
>
> Hi Eduroam CAT team,
>
> I am the National Roaming operator administrator for AU.
>
> We are currently facing an issue when accessing the CAT tool
> https://cat.eduroam.org/.
>
> We login via this method and are receive the error below with tracking
> number 76dd62173b
>
> 1.    Navigate to https://cat.eduroam.org/
> 2.    Top right select Manage > eduroam admin access
> 3.    Select login
> 4.    Select AARNET under EduGain
> 5.    Then login via shibboleth
>
> Tracking number
> 76dd62173b
>
> Debug information
> The debug information below may be of interest to the administrator /
> help
> desk:
>
> SimpleSAML\Error\Error: UNHANDLEDEXCEPTION
>
> Backtrace:
> 1 www/_include.php:17 (SimpleSAML_exception_handler)
> 0 [builtin] (N/A)
> Caused by: Exception: Failed to decrypt XML element.
> Backtrace:
> 7 vendor/simplesamlphp/saml2/src/SAML2/Utils.php:576
> (SAML2\Utils::decryptElement)
> 6 vendor/simplesamlphp/saml2/src/SAML2/EncryptedAssertion.php:97
> (SAML2\EncryptedAssertion::getAssertion)
> 5 modules/saml/lib/Message.php:411 (SimpleSAML\Module\saml
> \Message::decryptAssertion)
> 4 modules/saml/lib/Message.php:673 (SimpleSAML\Module\saml
> \Message::processAssertion)
> 3 modules/saml/lib/Message.php:640 (SimpleSAML\Module\saml
> \Message::processResponse)
> 2 modules/saml/www/sp/saml2-acs.php:141 (require)
> 1 lib/SimpleSAML/Module.php:260 (SimpleSAML\Module::process)
> 0 www/module.php:10 (N/A)
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