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[[cat-users]] Receiving error when accessing the CAT tool
- From: kalpesh.gohil AT aarnet.edu.au
- To: cat-users AT lists.geant.org
- Subject: [[cat-users]] Receiving error when accessing the CAT tool
- Date: Thu, 17 Jul 2025 00:11:18 +0000
Hi Eduroam CAT team,
I am the National Roaming operator administrator for AU.
We are currently facing an issue when accessing the CAT tool
https://cat.eduroam.org/.
We login via this method and are receive the error below with tracking number
76dd62173b
1. Navigate to https://cat.eduroam.org/
2. Top right select Manage > eduroam admin access
3. Select login
4. Select AARNET under EduGain
5. Then login via shibboleth
Tracking number
76dd62173b
Debug information
The debug information below may be of interest to the administrator / help
desk:
SimpleSAML\Error\Error: UNHANDLEDEXCEPTION
Backtrace:
1 www/_include.php:17 (SimpleSAML_exception_handler)
0 [builtin] (N/A)
Caused by: Exception: Failed to decrypt XML element.
Backtrace:
7 vendor/simplesamlphp/saml2/src/SAML2/Utils.php:576
(SAML2\Utils::decryptElement)
6 vendor/simplesamlphp/saml2/src/SAML2/EncryptedAssertion.php:97
(SAML2\EncryptedAssertion::getAssertion)
5 modules/saml/lib/Message.php:411 (SimpleSAML\Module\saml
\Message::decryptAssertion)
4 modules/saml/lib/Message.php:673 (SimpleSAML\Module\saml
\Message::processAssertion)
3 modules/saml/lib/Message.php:640 (SimpleSAML\Module\saml
\Message::processResponse)
2 modules/saml/www/sp/saml2-acs.php:141 (require)
1 lib/SimpleSAML/Module.php:260 (SimpleSAML\Module::process)
0 www/module.php:10 (N/A)
-
[[cat-users]] Receiving error when accessing the CAT tool,
Kalpesh Gohil, 07/16/2025
- <Possible follow-up(s)>
-
[[cat-users]] Receiving error when accessing the CAT tool,
kalpesh . gohil, 07/17/2025
-
Re: [[cat-users]] Receiving error when accessing the CAT tool,
UMK, 07/17/2025
- RE: [[cat-users]] Receiving error when accessing the CAT tool, Kalpesh Gohil, 07/17/2025
-
Re: [[cat-users]] Receiving error when accessing the CAT tool,
UMK, 07/17/2025
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