The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Cleyton Martins Sena <cleyton.sena AT ufob.edu.br>]

Hi Stefan,

Thank you very much for your response.

We’ve already managed to solve the issue with RNP, and the access to CAT has been restored successfully.

I appreciate your support!

Best regards,

Cleyton Martins Sena

Analista de TI - PROTIC

Assistente de Tratamento e Resposta a Incidentes em Redes

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Em seg., 14 de jul. de 2025 às 11:36, Stefan Paetow <Stefan.Paetow AT jisc.ac.uk> escreveu:

Ola Cleyton,

 

You have to contact RNP who should be able to provide you access to CAT. They will probably send you a new token and you have to re-link your account.

 

With kind regards

 

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

 

email/teams: stefan.paetow AT jisc.ac.uk

gpg: 0x3FCE5142

 

For eduroam support, please contact the eduroam team via help AT jisc.ac.uk and mark it for eduroam’s attention.

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From: <cat-users-request AT lists.geant.org> on behalf of Cleyton Martins Sena <cat-users AT lists.geant.org>
Reply to: Cleyton Martins Sena <cleyton.sena AT ufob.edu.br>
Date: Monday, 14 July 2025 at 13:26
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Cc: Coordenadoria de Infraestrutura e Segurança <cis.protic AT ufob.edu.br>, Luiz Hilario Ferreira Damascena <luiz.damascena AT ufob.edu.br>
Subject: [[cat-users]] Request for Support with CAT Eduroam Administration

 

Good morning,

Hello everyone,

I need your support with an issue. I used to be the administrator for the UNIVERSIDADE FEDERAL DO OESTE DA BAHIA in the CAT Eduroam system. However, I no longer have access to manage the university's information there.

We would like to update the information, but unfortunately, without the necessary permissions for my user account—or for the current designated coordinator—we are unable to do so.

Could you please assist us with this matter?

Best regards,

 

Cleyton Martins Sena

Analista de TI - PROTIC

Assistente de Tratamento e Resposta a Incidentes em Redes

 

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