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  • From: Tomasz Wolniewicz <twoln AT umk.pl>
  • To: Paul Hii <Paul.Hii AT aarnet.edu.au>, Kalpesh Gohil <Kalpesh.Gohil AT aarnet.edu.au>
  • Cc: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: Re: [[cat-users]] Invitation not received - adding admin - eduroam Configuration Assistant Tool
  • Date: Tue, 12 Nov 2024 10:19:31 +0100

Hi,

  my maillog says:

Oct 25 08:02:32 cat-ams postfix/smtp[1351915]: 50C321FE4C: to=<kalpesh.gohil AT aarnet.edu.au>, relay=aarnet-edu-au.mail.protection.outlook.com[52.101.151.0]:25, delay=5.1, delays=0.06/0.06/2.5/2.5, dsn=2.6.0, status=sent (250 2.6.0 <rFc1LgSDoEttPOWxrezNdseJPg7QeuohdF0l2ds40yU AT cat.eduroam.org> [InternalId=2100239009048, Hostname=SYBPR01MB7931.ausprd01.prod.outlook.com] 13483 bytes in 0.261, 50.438 KB/sec Queued mail for delivery)

The subjest should contain: "you have been invited to manage"

the sender is:  eduroam CAT Invitation System <monitor AT eduroam.org>

I did try sending an invite to gmail and it did work fine.

Tomasz


W dniu 11.11.2024 o 23:24, Paul Hii pisze:

Hi Tomasz,

 

We’ve checked spam folder and also quarantine.

 

What is the email ‘Subject’ and ‘From’ address that I can search for in my Inbox to look for this invitation?

 

Thank you,
Paul

 

From: Tomasz Wolniewicz <twoln AT umk.pl>
Sent: Monday, 11 November 2024 8:33 PM
To: Kalpesh Gohil <Kalpesh.Gohil AT aarnet.edu.au>
Cc: cat-users AT lists.geant.org; Paul Hii <Paul.Hii AT aarnet.edu.au>
Subject: Re: [[cat-users]] Invitation not received - adding admin - eduroam Configuration Assistant Tool

 

Hi,

   I have checked the logs which appear t be fine. When you are send the invitation, do you get the confirmation message on the management interface in CAT. When you enter again the add/remove administrators for your institution does it say that there are invitations waiting to be used?

Did the new admin check the SPAM folder?

Cheers

Tomasz

 

W dniu 8.11.2024 o 09:42, UMK (via cat-users Mailing List) pisze:

This supposed to work. We will look into it. 

Tomasz Wolniewicz



Wiadomość napisana przez Kalpesh Gohil <cat-users AT lists.geant.org> w dniu 08.11.2024, o godz. 09:33:



Hi All,

 

I am trying to invite my colleague paul.hii AT aarnet.edu.au administrator for IdP 'AARNet Pty Ltd' on the eduroam Configuration Assistant Tool.

 

However, he is not receiving the invitation email.

 

Are there any prerequisites before adding an administrator to the CAT tool for example adding to:  https://admin.eduroam.edu.au/general/ro.xml  ?

 

Thanks,

 

Kalpesh Gohil  (he/him/his) • Technical Support Specialist

______________________________________________________

 

AARNet Pty Ltd

e: kalpesh.gohil AT aarnet.edu.au

w: aarnet.edu.au

 

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-- 
Tomasz Wolniewicz
-- 
Tomasz Wolniewicz

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