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Re: [[cat-users]] Trouble connecting to eduroam


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  • From: Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>
  • To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: Re: [[cat-users]] Trouble connecting to eduroam
  • Date: Tue, 20 Aug 2024 10:24:35 +0000
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Kieran,

 

You should be getting in touch with University College Dublin's IT support to resolve this. Together with Northeastern and HEANet (the Irish national eduroam operator) they should be able to trace the problem.

 

With kind regards

 

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

 

email/teams: stefan.paetow AT jisc.ac.uk

gpg: 0x3FCE5142

 

For eduroam support, please contact the eduroam team via help AT jisc.ac.uk and mark it for eduroam’s attention.

On Wednesdays and Fridays, I am not available between 12:00 and 15:00 London time (UTC in winter, UTC+0100 in summer).

 

jisc.ac.uk

 

Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under Company No. 5747339, VAT No. GB 197 0632 86. Jisc’s registered office is: 4 Portwall Lane, Bristol, BS1 6NB Tel: 020 3697 5800.

 

 

From: <cat-users-request AT lists.geant.org> on behalf of Kieran Deegan <cat-users AT lists.geant.org>
Reply to: Kieran Deegan <kieran.deegan AT ucd.ie>
Date: Wednesday 14 August 2024 at 07:10
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: [[cat-users]] Trouble connecting to eduroam

 

Hi there,

I am having trouble connecting to eduroam at a different institute to the one I am enrolled in. I am a staff member of University College Dublin and am currently in Boston at Northeastern University working on a research project that we are collaborating together on and I am unable to connect to the eduroam wifi network here. I usually have access to it and have gone through all the set-up measures but when I go to connect here it bounces back saying that I am unable to connect. If you could please help me with this matter it would be greatly appreciated.

Many thanks,

Kieran

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