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Re: [[cat-users]] geteduroam Android Issue?


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  • From: Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>
  • To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: Re: [[cat-users]] geteduroam Android Issue?
  • Date: Tue, 20 Aug 2024 10:18:43 +0000
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Hi Jonathan,

 

Yes, I've experienced this too, and it is exceptionally annoying. I think this is an Android problem, not the app's problem per se because to my knowledge, Android controls where popups appear and where the phone button bar is. Can you get a screenshot of that and post it in reply? Then the geteduroam folks can look at this.

 

With kind regards

 

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

 

email/teams: stefan.paetow AT jisc.ac.uk

gpg: 0x3FCE5142

 

For eduroam support, please contact the eduroam team via help AT jisc.ac.uk and mark it for eduroam’s attention.

On Wednesdays and Fridays, I am not available between 12:00 and 15:00 London time (UTC in winter, UTC+0100 in summer).

 

jisc.ac.uk

 

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From: <cat-users-request AT lists.geant.org> on behalf of Jonathan Miller <cat-users AT lists.geant.org>
Reply to: Jonathan Miller <jmille11 AT fandm.edu>
Date: Monday 19 August 2024 at 18:56
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: [[cat-users]] geteduroam Android Issue?

 

Hi,

 

I'm currently working with a Google Pixel 7 running Android 14 with Security updates for August 5, 2024.

geteduroam version: 2.0.1(1926)

 

When I run the geteduroam app, I'm able to select my institution, and I'm prompted for my credentials.  After entering my credentials, I get a popup asking me if I want to save the network.  The popup appears at the very bottom of my screen, and the 'Cancel' and 'Save' buttons are almost obscured by the back button and the square button.  Clicking on either option has no effect - I don't see the text highlight when I tap, and I'm not able to see any change on the screen at all.  I seem to be stuck here until I click the back button, or click anywhere else on the screen.  This makes the pop-up dialogue go away, but it doesn't seem to save the network.

 

I tried to search the archives to see if this was a known issue, but I came up empty.

 

Thanks in advance,


Jonathan Miller

Senior Network Analyst

Franklin and Marshall College

 

 

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