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RE: [[cat-users]] Help Needed: Can’t connect to eduroam

From: Mohit Sharma <Mohit.Sharma AT canarie.ca>
To: Ian French <ianadfrench AT gmail.com>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: RE: [[cat-users]] Help Needed: Can’t connect to eduroam
Date: Tue, 28 May 2024 16:40:54 +0000
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Hi Ian,

Thank you for reaching out with your request.
We see your institution(UBC) uses the below link for their users to connect
to eduroam. You can use the link below to configure your device to connect to
eduroam.

https://autoconnect.it.ubc.ca/enroll/UniversityOfBritishColumbia/Production/process

If you still encounter issues, we suggest reaching out to your IT helpdesk of
your institution for this.

Thanks,
Mohit

-----Original Message-----
From: cat-users-request AT lists.geant.org <cat-users-request AT lists.geant.org>
On Behalf Of Ian French
Sent: Monday, May 27, 2024 7:48 PM
To: cat-users AT lists.geant.org
Subject: [[cat-users]] Help Needed: Can’t connect to eduroam

________________________________

External This email originated from outside the organization. Use caution
when following links as they could open malicious web sites.
________________________________

Hello,

I’m a graduate student with the University of British Columbia and I’ve just
moved to Toronto to begin an internship with Sportsnet. I just moved into the
Graduate house at the University of Toronto, and cannot connect to Eduroam at
all - on either my MacBook Air or iPhone SE.

I need help in resolving this immediately as my internship begins on
Wednesday and I may have days were I work from home and need stable internet.
Is there a number I can call to get this resolved? Thanks I’m advance for
your time.

All the best,

Ian

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[[cat-users]] Help Needed: Can’t connect to eduroam, Ian French, 05/27/2024
- Re: [[cat-users]] Help Needed: Can’t connect to eduroam, Ian French, 05/28/2024
- RE: [[cat-users]] Help Needed: Can’t connect to eduroam, Mohit Sharma, 05/28/2024