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Subject: The mailing list for users of the eduroam Configuration Assistant Tool (CAT)
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- From: Carlos Maqueda Aroca <carlos.maqueda AT externo.uam.es>
- To: Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
- Subject: RE: [[cat-users]] Eduroam configuration failures on Android devices
- Date: Mon, 5 Feb 2024 08:40:49 +0000
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Hi again.
The user informs me that she does not receive any network save notifications.
According to another message on the list, they said that in landscape mode this notification appeared, but the user tells me that this notification does not appear either.
She has also checked the permissions and geteduroam has notification permissions in the system.
What solution can I offer her?
Regards
De: Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>
Hi Carlos,
Please check with the user if there is a notification in their notifications box (swipe down from the top of the device to see whether there are any notifications) to add eduroam as a network. If there is, tap it and accept the network.
If there is not, then this will need to be investigated.
With kind regards
Stefan Paetow Federated Roaming Technical Specialist eduroam(UK), Jisc
email/teams: stefan.paetow AT jisc.ac.uk gpg: 0x3FCE5142
For eduroam support, please contact the eduroam team via help AT jisc.ac.uk and mark it for eduroam’s attention. On Wednesdays and Fridays, I am not available between 12:00 and 15:00.
jisc.ac.uk
Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under Company No. 5747339, VAT No. GB 197 0632 86. Jisc’s registered office is: 4 Portwall Lane, Bristol, BS1 6NB Tel: 020 3697 5800.
From:
<cat-users-request AT lists.geant.org> on behalf of Carlos Maqueda Aroca
<cat-users AT lists.geant.org>
Hi team,
Our User Support Centre is reporting problems on Android devices during the configuration of eduroam using geteduroam.
Once the corresponding profile is selected, after entering username and password the application closes without showing any error and without configuring the eduroam profile.
Latest device with this problem: 12.5.8 MIUI Global Poco X
Is there a workaround?
Regards.
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- RE: [[cat-users]] Eduroam configuration failures on Android devices, Carlos Maqueda Aroca, 02/01/2024
- <Possible follow-up(s)>
- RE: [[cat-users]] Eduroam configuration failures on Android devices, Carlos Maqueda Aroca, 02/05/2024
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