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Re: [[cat-users]] Lost organization admin

From: Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>
To: "vmendonca AT net.ipl.pt" <vmendonca AT net.ipl.pt>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Cc: Pedro Ribeiro <pribeiro AT net.ipl.pt>
Subject: Re: [[cat-users]] Lost organization admin
Date: Wed, 31 Jan 2024 19:40:06 +0000
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Ola Vasco,

You should get in touch with FCT via https://eduroam.pt/ - They handle access for all the Portuguese organisations.

With kind regards

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

email/teams: stefan.paetow AT jisc.ac.uk

gpg: 0x3FCE5142

For eduroam support, please contact the eduroam team via help AT jisc.ac.uk and mark it for eduroam’s attention.

On Wednesdays and Fridays, I am not available between 12:00 and 15:00.

jisc.ac.uk

Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under Company No. 5747339, VAT No. GB 197 0632 86. Jisc’s registered office is: 4 Portwall Lane, Bristol, BS1 6NB Tel: 020 3697 5800.

From: <cat-users-request AT lists.geant.org> on behalf of helpdesk <cat-users AT lists.geant.org>
Reply to: "vmendonca AT net.ipl.pt" <vmendonca AT net.ipl.pt>
Date: Wednesday, 31 January 2024 at 07:15
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Cc: Pedro Ribeiro <pribeiro AT net.ipl.pt>, "vmendonca AT net.ipl.pt" <vmendonca AT net.ipl.pt>
Subject: [[cat-users]] Lost organization admin

Hi,

I am contacting from IPL (Instituto Politécnico de Lisboa), we recently lost the organization admin we presume it was with this last update.

Can you check what is the problem and give us the organization admin back?

We had this link https://cat.eduroam.org/?idp=378

We used SSO our IDP as the entityID: https://www.net.ipl.pt/saml/metadata

The admin accounts were: vmendonca AT net.ipl.pt and pribeiro AT net.ipl.pt

Best regards

Com os melhores cumprimentos,
Vasco Mendonça

Serviços da Presidência,
Departamento de Sistemas de Informação e Comunicações

Telefone: +351 210 464 700 (general) / VoIP: 80100
Helpdesk: helpdesk AT net.ipl.pt / www.net.ipl.pt

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[[cat-users]] Lost organization admin, helpdesk, 01/30/2024
- Re: [[cat-users]] Lost organization admin, Stefan Paetow, 01/31/2024