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[[cat-users]] Installation failed on Honor devices


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  • From: Carlos Maqueda Aroca <carlos.maqueda AT externo.uam.es>
  • To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: [[cat-users]] Installation failed on Honor devices
  • Date: Tue, 3 Oct 2023 11:39:23 +0000
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Hello everyone.

 

From our Customer Service Center we have been informed that the eduroam configuration using geteduroam on Honor devices is failing.

 

I attach screenshot of the error (the error message is in Spanish) and I also attach the details of the last device that has presented this problem.

 

The workaround is the manual configuration of the network, previously installing the certificate on the device.

 

Regards

 

Carlos Maqueda Aroca
Unidad Técnica de Comunicaciones

Tecnologías de la Información
Universidad Autónoma de Madrid • Campus de Cantoblanco
c/ Fco Tomás y Valiente nº 11. Edificio B EPS, despacho TI-204 - 28049, Madrid
Tel.: 91 497 50 42 – carlos.maqueda AT externo.uam.es - www.uam.es

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https://www.uam.es/id/firma/hojita.pngAntes de imprimir este correo piense si es necesario. Cuidemos el medioambiente

 

 

Attachment: Error Honor devices.jpg
Description: Error Honor devices.jpg

Attachment: Details Honor device.jpg
Description: Details Honor device.jpg




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