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Re: [[cat-users]] Compatibility errors with Android clients

From: Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>
To: NTI - Campus Carmo de Minas <nti.carmodeminas AT ifsuldeminas.edu.br>, "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: Re: [[cat-users]] Compatibility errors with Android clients
Date: Thu, 6 Apr 2023 11:52:07 +0000
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Hi,

You shouldn't be using the 'eduroam CAT' app on devices newer than Android 10. In fact, from Android 8, you should probably use the 'geteduroam' app instead. It provides a generally better user experience, and on Android 11 and beyond is the only app that works with the new Google APIs on those versions of Android.

I suggest you check your profile with geteduroam, and if it works ok, change the user instructions you provide to your users.

Stefan Paetow

Federated Roaming Technical Specialist

eduroam(UK), Jisc

email/teams: stefan.paetow AT jisc.ac.uk

gpg: 0x3FCE5142

On Mondays and Wednesdays, I am not available between 12:00 and 15:00. For eduroam support, please contact us via help AT jisc.ac.uk and mark it for the eduroam team’s attention.

jisc.ac.uk

Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under Company No. 5747339, VAT No. GB 197 0632 86. Jisc’s registered office is: 4 Portwall Lane, Bristol, BS1 6NB Tel: 020 3697 5800.

From: <cat-users-request AT lists.geant.org> on behalf of NTI - Campus Carmo de Minas <cat-users AT lists.geant.org>
Reply to: NTI - Campus Carmo de Minas <nti.carmodeminas AT ifsuldeminas.edu.br>
Date: Thursday, 6 April 2023 at 11:44
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Cc: "NTI Carmo de Minas (Grupo)" <nti.carmodeminas AT ifsuldeminas.edu.br>
Subject: [[cat-users]] Compatibility errors with Android clients

Hi guys, are you ok?

Recently we have had some issues with the Android version above 10.0 and the mobile application on Play Store (this software was developed to work in the previous version of Android.

[NTI - Núcleo de Tecnologia da Informação]

IFSULDEMINAS - Campus Carmo de Minas

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[[cat-users]] Compatibility errors with Android clients, NTI - Campus Carmo de Minas, 04/05/2023
- Re: [[cat-users]] Compatibility errors with Android clients, Stefan Paetow, 04/06/2023