The mailing list for users of the eduroam Configuration Assistant Tool (CAT)

[Hunter Fuller <hf0002 AT uah.edu>]

Matteo,

The usual place to start is your home organization. So, for you,
Università degli Studi di Milano Bicocca. Were they able to help you?

When you use eduroam Wi-Fi, your home organization is able to view the
diagnostic information easily.

--
Hunter Fuller (they)
Router Jockey
VBH M-1C
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering

On Wed, Mar 22, 2023 at 12:32 PM Matteo Zani <cat-users AT lists.geant.org> 
wrote:
>
> Good afternoon,
> I am a PhD researcher in Università degli Studi di Milano Bicocca, but 
> since two weeks I have been visiting the Universitat de Barcelona and I 
> will stay here until the end of July.
> Since two days  I have not able to connect to Eduroam anymore.
> I have already tried all the suggestions such as restart the device, reset 
> the credentials, change the password of my account. I contacted the IT 
> department at the university here in Barcelona who could not provide any 
> solution.
> I already downloaded the application to connect which seems to work but 
> then it doesn't allow me to connect to WiFi anyway.
> I need to fix this issue as soon as possible due to the fact that I need to 
> work and right now I am obliged to use my phone data.
> Thanks
>
> Matteo Zani, PhD researcher
> Department of Sociology and Social Research
> Università degli Studi di Milano Bicocca
>
> m.zani6 AT campus.unimib.it
>
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