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[[cat-users]] IMPORTANT ISSUE Persistent failed installation of eduroam profile - Giorgio Campese

From: Giorgio Campese <giorgio.campese AT mail.polimi.it>
To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
Subject: [[cat-users]] IMPORTANT ISSUE Persistent failed installation of eduroam profile - Giorgio Campese
Date: Mon, 23 Jan 2023 18:29:30 +0000
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os: MacOS Ventura

device: Macbook Pro 2020

organisation: Politecnico di Milano

Good evening,

I would like to report an issue with the installation of my eduroam profile to access the wi-fi of my university (Politecnico di Milano). After 6 different tries (today from 10.50 to 12:40), the installation of the profile failed, even though:

I installed the correct profile installer (-TTLS);
the profile actually shows correctly in System Preferences, as a profile to be installed;
I have entered the correct credentials three times (as stated in the instructions);

But the installation of the profile continued to fail because ‘wifi network payload could not be installed’ and ‘wifi interface could not be found’ as stated in the attached screenshot. How could I solve this problem?

I would really appreciate quick assistance because I need wifi connection on a daily basis, especially now during exam session.

Thank you.

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[[cat-users]] IMPORTANT ISSUE Persistent failed installation of eduroam profile - Giorgio Campese, Giorgio Campese, 01/23/2023
- Re: [[cat-users]] IMPORTANT ISSUE Persistent failed installation of eduroam profile - Giorgio Campese, Tomasz Wolniewicz, 01/24/2023
  - Re: [[cat-users]] IMPORTANT ISSUE Persistent failed installation of eduroam profile - Giorgio Campese, Martin Pauly, 01/24/2023