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Re: [[cat-users]] Fwd: error eduroam


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  • From: Stefan Paetow <Stefan.Paetow AT jisc.ac.uk>
  • To: "cat-users AT lists.geant.org" <cat-users AT lists.geant.org>
  • Subject: Re: [[cat-users]] Fwd: error eduroam
  • Date: Tue, 6 Sep 2022 10:12:19 +0000
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FYI - If you are experiencing issues with EAP-TTLS on Windows 10, I've found
that the geteduroam for Windows 10 executable (download at
https://geteduroam.app/) installs the TTLS profile ok (and it connects fine).

It should also install the root certificate correctly.

Stefan Paetow
Federated Roaming Technical Specialist
eduroam(UK), Jisc

email/teams: stefan.paetow AT jisc.ac.uk
gpg: 0x3FCE5142

On Mondays and Wednesdays, I am not available after 15:00. For eduroam
support, please contact us via help AT jisc.ac.uk and mark it for the eduroam
team’s attention.

jisc.ac.uk

Jisc is a registered charity (number 1149740) and a company limited by
guarantee which is registered in England under Company No. 5747339, VAT No.
GB 197 0632 86. Jisc’s registered office is: One Castlepark, Tower Hill,
Bristol, BS2 0JA. T 0203 697 5800.


On 05/09/2022, 21:09, "cat-users-request AT lists.geant.org on behalf of JÁKÓ
András" <cat-users-request AT lists.geant.org on behalf of
cat-users AT lists.geant.org> wrote:

Hi Tomasz,

> are you using TTLS? If so then we are not able to push the user
> credentials and the installer is not supposed to ask for them (if it
> does then it would appear to be a bug).

Yes, we use TTLS, and the installer does ask for credentials on Win10.

> It seems that MS has never published a credentials profile for TTLS (as
> they did for PEAP), therefore we cannot do much about that.

I understand. The most annoying part is the error message, which makes
quite a few of our new students contact our support team. (Well, they do
exactly what the error message tells them to do.) They don't try to
connect to eduroam after seeing the error.

Regards,
András
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