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Re: [[cat-users]] Windows Installer not working on Windows11


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  • From: Martin Bickel <Martin.Bickel AT URZ.Uni-Heidelberg.DE>
  • To: Jens Schleede <jens.schleede AT uni-greifswald.de>, cat-users AT lists.geant.org
  • Cc: David Sandmann <david.sandmann AT uni-greifswald.de>
  • Subject: Re: [[cat-users]] Windows Installer not working on Windows11
  • Date: Tue, 30 Aug 2022 14:55:12 +0200
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Hello everybody,

I can confirm a problem for our university with Windows 11 too. Since friday I have 4 people with such a problem in out ticket system.

In the normal debug log from one user I found:
Execute: C:\Windows\sysnative\netsh wlan add profile C:\Users\charl\AppData\Local\Temp\wlan_prof-0.xml
netsh returned 1
Profile installation error for "eduroam®"
Execute: C:\Windows\sysnative\netsh wlan add profile C:\Users\charl\AppData\Local\Temp\wlan_prof-1.xml
netsh returned 1
Profile installation error for "eduroam® via partner"

For more details I have to ask the user for a meeting.

The problem with the message "Windows 10 is not up to date" at the Windows 11 machine is gone away. I think the update from friday has fixed it.
@Jens Schleede: have you tried to download a new installer since friday? There was a thread called "Windows11 Problems​" on this list for this message.

Kind regards

Martin

Am 30.08.22 um 11:13 schrieb Jens Schleede (via cat-users Mailing List):
Hello list,

Our CAT eduroam installer does not work on Windows 11.

I have debugged the problem a bit and found the following error when the wlan
profile is installed:

PS C:\Users\User\Downloads\eduroam> netsh wlan add profile .\wlan_prof-0.xml
Profile format error 0xE225:
The network connection profile is corrupted.



Also the installer tells the users that their Windows is not up to date and
they should upgrade their Windows10.


Best regards
Jens Schleede

--

Jens Schleede
Universitätsrechenzentrum (URZ)
Universität Greifswald
Felix-Hausdorff-Str. 18
17489 Greifswald
Germany

Tel. +49 3834 420 1423
Fax. +49 3834 420 1401

--
Mit freundlichen Grüßen

Martin Bickel
Servicebereich Cloud Solutions & Data Analytics

Martin.Bickel AT URZ.Uni-Heidelberg.DE
Tel. (06221) 54-20027

Universität Heidelberg
Universitätsrechenzentrum (URZ)
Im Neuenheimer Feld 330, 69120 Heidelberg
http://www.urz.uni-heidelberg.de

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